Rusty Hook Auto Salvage in Pittsburgh 15212

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Matt McCarrell

These folks are super easy to work with and had the part I needed after two other places either sent the wrong one of didn't really have the part after telling me they did. I called and the office person found the part and confirmed it existed. She took my card info and said she could have it moved to the yard closest to me for no charge. 3 days later the part is in my hands and is in great condition looking almost new. I will happily call them first the next time I need a used part. Outstand service all around.

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Tony Slaughter

The driver was extremely nice and friendly! The whole process was very smooth! Would absolutely use them again if needed

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Olivia Prosek

These guys are the best. Called to have my car picked up and within 2 hours they were in my driveway with cash. Jordan was extremely nice and professional and made friendly conversation while hooking up my car. I was very nervous to have this done at first but the process couldn't have been quicker or easier. I cannot recommend them enough! :)

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Amanda

Unexpectedly awesome experience. Everyone was kind, helpful, and went the extra mile to help out. Got exactly what I needed at a more than fair price and I didn’t have to take my own tools! Really grateful to them!

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Anthony Stio

First time here. No one asked me to do this review. Absolutely, outstanding experience. Very friendly, professional and top notch service from Tyler and Liz. Thank you. Sincerely, Anthony S.

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Cassie Corrie

Showed up within an hour to pick up my junk car. It was INCREDIBLY easy. The tow truck driver was awesome, he was so nice and even waited patiently for me while I was a couple minutes late. (Again they are QUICK). 10/10

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Heather Cloonan

I called these guys yesterday to see about having my vehicle sold and junked for $$. Well- I just wanted to take a minute to say this was LITERALLY the easiest transaction I have done in years! I called and my questions were answered right away. They explained the process, gave me a time, and were there in my driveway as promised. Thinking it could not get any better, I then met Jordan my tow driver. Jordan was professional, quick, and lovely to talk to. He had all paperwork ready for me and was pulling away with my old car within 20 mins of his arrival.. and cash in my hand. If everything in my life was as simple as this, I would a lot less gray hair!!😁 Please pass these guys on to anyone looking to junk or salvage a vehicle, you will not regret it.

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Paul Wojnar

These guys are the best!! They rescued my wife and kids off of the side of Mcknight Road from an accident (they came within 10 minutes of her calling),and even cleaned the oil off of the road. They have also taken a few of my older cars and have always given us top dollar for them. Excellent group of guys, very friendly and easy to work with.

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Brittany

Jordan came out and towed my dad’s car with a wrecker. and did an amazing job. My dad tried to tip him and he wouldn’t take it. My dad wants to make sure Jordan gets recognized for the great work he did.

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Birte Schupay

I contacted Rusty Hook to have a trailer removed. They picked it up the next day. Great service and super nice guys. I would definitely use them again.

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Shawn Gault

The owner called me after an issue yesterday 9-19 and made it right today 9-20. I want to thank him personally on here.

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Inna Zudilina

I called to inquire on a Tuesday, the person who answered was very helpful. I called back the next day, they came within 3 hours of calling to pick up the car. They called before they left and when they arrived at my house. All title transfers were taken care of on the spot. The entire process took 15 mins, they paid in cash right away. Justin was very nice and helpful and made the process so easy! Highly recommend if you have a junk car and don't want the hassle of Carvana or trading in. They will show up at your house on time with cash in hand. Truly amazing service.

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April Shroyer

These guys are fantastic. Came to get my car quickly and I live an hour away. They are friendly and professional!

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Ron A

Salvaged my 2003 Ford Escape and the experience was a 10. The whole process took only a few hours. The driver was professional and friendly. Keep up the good work!

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Cindy Zucco

Got a hard to find engine from this place for a Subaru. They had the best price I could find, best mileage and engine runs great and burns no oil. Customer service was helpful, patient and friendly. I talked to a handful of salvage yards and they were the best by far. They delivered to my mechanic and made everything easy. Looking for parts for another vehicle so I’m looking here again. Highly recommend.

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C S

Great service! I was able to schedule a time for them to pick up my vehicle (on the same day of the initial call) and they arrived on time. Driver was very courteous and pleasant to deal with. Received the exact amount of cash I was quoted with no hassles. I definitely recommend this company!

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Raymond Thompson

Family Owned & Operated..... Great Place For Parts!!!!!

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Janice Kunak

Great to deal with. Gave me a fair price for my car, free towing and notary as advertised. The driver, Bill was also helpful and courteous.

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Jeffrey Ershler

Steve, the owner, was a pleasure to work with. He gave me a fair price for my car, enabled me to efficiently complete transaction with electronic funds transfer, and even mailed me personal properly inadvertently left in the car. I highly recommend working with Steve and the Rusty Hook team!

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Theo Z

Gave me a reasonable quote for my car and came and got it same day. Showed up on time and called me when on the way. No extra cost for towing and notary. Paid cash. Great experience. Highly recommend.

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Bridgett Conroy

I couldn't be more grateful to them. They got me out of hard situation with a big boat 🚢 😪 I got stuck with. They gave me a very reasonable deal on taking it off my hands

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Leslie Herock

Our family highly recommends Rusty Hook and Tom for used auto parts! We searched high and low (nearly 20 phone calls) for an electrical part for my step-son's 2008 Impreza and Rusty Hook had one on the lot. Tom Beerman is a saint! After much time consuming, back-and-forth communication the required part was identified, Tom pulled it from the junker and even gave suggestions on how to safely wire the new part in. He took care of shipping it out to CA and gave me a tracking number. Communication was excellent.

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Sherra Burley

Called Rusty Hook for a rim for my car. I was informed that the rim should be available within one hour. I scheduled my appointment with my mechanic due to time constraints with leaving work. Also I’m on a doughnut with only 3 struts when you need 5. I spoke to George around 12:57pm and it is now 4:00pm. I still haven’t received a call, I’ve missed my appointment with my mechanic and I have lost money because I am here waiting and left work. I informed George about my appointment so I was hoping he would try to speed up things for me. Very disappointed.

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Regan A. McLaughlin

Bill (I hope his name was bill) came and picked up my junk car with determination and skill. He's a friendly fellow and conscientious about covid-19 precautions. I called several places for prices and Rusty Hook was the best. From initial call to saying goodbye, the process was maybe 2 hours.

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soupy789

Do not use this company! While driving down 376 today the tow whith a vehicle in tow flipped someone the bird then crossed 3 lanes of traffic unsafely . If I'm using a company I would prefer safety and Courtesy to be a priority!

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Space Ghost

Great experience with Rusty Hook today. I called junking an old mini van. Within 3 hours it was gone. 300 bucks. It's what I expected and it's what I got. So good job all around.

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Aaron Evan

Went out to get some rims for my car. They service was great and they where super helpful making double checking that they will fit. Just be prepared to pull the stuff you want. The prices where good for a junk yard. No where close to retail unlike other places.

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Jessica Poorman

Very nice and very reliable. Called them about buying my car, they gave me an offer (more than I expected). Came and towed my car that day and got cash in hand. Definitely recommend!

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Mike Nelsen

Rusty Hook towed away my old car within 24 hours of my first call, gave me a decent price, and the pickup took only a few minutes from start to finish with no snags. Solid experience, highly recommend.

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Ryan Gesler

Excellent service from understanding staff! Big Joe personally went out of his way on his time OFF the clock to deliver me an engine that he helped me hunt down. Other places have hung up the phone because they didn't offer what I was looking for, but these folks at Rusty Hook truly go the extra mile!