I can't say enough about these guys! I needed a part and they had it pulled within a short time and were very friendly and courteous! The young man even carried the part to my car for me! They are at the top of my list if I ever need another part! They also handled a scammer that called me trying to get me to pay more money for my part! They went above and beyond!!

This company deserves a five-star reviews to say the least due to their outstanding performance and dedication to each individual customer not only do they take the time to listen to your each and every need, the individuals that work and are associated with Sorrows Auto handle every situation with precise accuracy and proper etiquette!!!😊

Ordered a part on a Monday and was told it would be shipped to 1 place, then got called an told they dont accept parts anymore and it would be shipped to another place and they would ship it to us. I said okay as i paid extra for delivery. Well Thursday came around and i called the place they delivered it to and got a rude person that said no we dont deliver if you didn't buy it from us which i dont disagree with but again i paid for delivery. Called the original place and was told that they will get it close but cant deliver. IF i was told that in the beginning i wouldn't have ordered it as they delivered it 1 hr closer but its still 1 hr away. IF i knew they would just deliver it to there i would have bought it from somebody else. Extremely rude and will never buy from them again.

Sorrels has exceeded my expectations to make sure that I got a good quality used engine, even at their own inconvienience. The staff is friendly and easy to work with and I would recommend this place to anyone looking for used parts.

Didn't have what I needed but we're helpful anyway referring me to another business for help.

After four hours of waiting, I called to inquire about what was going on. The guy on the phone was rude. They lost my business. I can get the part online, brand new, cheaper than the used part and I dont have to deal with rude employees.

Very quick on service very good service part are guaranteed

Very organized and friendly. Called ahead of time and picked up a part within minutes. They also helped me locate a part that was impossible to find fir my older truck.

Only place I ever go to get my automobile parts. Prices are VERY reasonable and staff is always friendly and efficient. These guys have helped me for years!

They have almost everything and staff is great with helping you find those hard to find parts for your ride.