Got some windshield wiper fluid and set it on the ground on the passenger side of the car only for half of the gallon to leak out into my carpet even though I never removed the cap and there was foil still there just not completely sealed. Now I can add carpet soaked in windshield wiper fluid to the list of problems with my car. Good place to buy affordable parts though and always a friendly staff.

There was a newer guy working behind the counter. He did great and everyone was very professional, I was looking for very specific parts and they had what I needed and more. Lowest prices in town as well. Very recommended auto parts store!

I went here for some windshield wipers and then for my Moped some stabilizer for storage, quick, easy, and friendly. They were easily able to get what I needed and did so efficiently. So no complaints.

These dudes are nice if you're nice to them. To be fair I've never been crass towards them so not sure how mean they can get either

Andy at Thirlby delivered outstanding service! He was professional, friendly, knowledgeable, efficient and personable. He went above and beyond by being kind enough to install my rear brake light bulb, in the rain!Please continue to support local business, specifically the 8th street Thirlby location while they weather through all this construction downtown. Great guys that have my loyalty! 💕

Great service. Polite, professional, and knowledgeable. They also have a ridiculously large amount of parts in-stock even for vehicle's that you can never seem to find parts for (without online order.) Have got my parts and tools from them for years. 10/10 would reccomend

We are on vacation from Florida and our coil pack died. The car was just barely making it. We visited 2 Thirlby's in Traverse City in order to get a part for our car. The reps were very knowledgeable and friendly. They really value their customers

Needed a car battery and they were very helpful with a very reasonable price. Everyone was very nice. I also liked the cramped, busy feel of the place. Those are the best types of parts / hardware stores, where you know the people there know what they are talking about.

Good service always will find what I need sometimes they don't have it but they always are able to look everything up in there systems

I had never been inside this business before although I have driven by it for years. They came highly recommend as the ones to go to. I had a painting project and would never have thought of them. I have to say- best service experience! Everyone I encountered was friendly and helpful. The color match was perfect and I received step-by -step instructions.