Ultimate Motors 92284

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Ian Cush

I was driving into Joshua Tree from LA and saw this perfect old 2002 Nissan Frontier for sale out front Ultimate Motors. The guys from the shop where selling it so I bought it from them. They are a great group of guys. A week later the car was having some overheating issues. So I brought the truck back to them and they quickly found the problem and installed a new radiator in the truck for free. These guys stand by their work and are honest and straightforward.

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Shanikka King

To begin with, they're prices were extremely high. My vehicle had overheated and I had it towed by AAA to this shop. Anyhow, I did eventually agree with the price for the work and a few days later I was contacted and informed that my vehicle was ready for pick up. This was around 4pm so I advised them I'd be in first thing the following morning. However, before I could walk out the door, I recieved another call stating there is additional work that needs to be done on my car, as it is still overheating. This additional work would add over 3 thousand dollars to the original quoted price. Of course I became confused and upset as I just could not comprehend how my car went from being ready for pick up to still having essentially the same problem as when I brought it in. Long story short, I paid for the work I had already agreed to (not because I wanted to but because I had to) and took my car without the "additional work" they recommended since I could not pay such an exuberant amount, nor did I qualify for the payment plan. Now I am out over $1,500 and still do not have a car to drive. If my car had been correctly diagnosed and I had been given a closer cost estimate to what was actually expected I would have been able to take my car elsewhere or decline the work, as I am still in the same position of not having a car. Lastly, I have 5 miles on my vehicle that are unaccounted for as compared to the milage listed at the time of release. Perhaps someone took a little joy ride causing my vehicle to require this "additional work" that was found after I had been told it was ready.Services: General repairs & maintenance, Exhaust

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Brian Grossman

Excellent service! On time, fair prices and friendly staff. Make an appointment and you will be served well.

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Helen Brostoff

The folks at Ultimate did a great job on my Toyota. The cost of the work they did was very reasonable and the work was done promptly. The crew is very friendly and professional. I have had most of the work on my car done at the dealership, but from now on I will have my work done at Ultimate Service: General repairs & maintenance

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Robert

Everyone in town knows this place has gone downhill over the last few years. This is your typical scammy mechanic and the good reviews on here are from people who don’t realize they’ve overpaid and the work is shoddy. Avoid at all costs.

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CrazyCritter Lady

Good job rewiring my truck after rodents ate the wiring! Since I didn't have an appt. It took almost a week before they even looked at it. Then they had it a little over 2 months! I was grounded without my truck! B7t she seems to be running very well so it was worth the wait!

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Theresa Michele McArthur

AAA referred as well as employer referred. This place makes key fob replacements. Took a while to get car back but I appreciated the hard work they put in on my Sonata. They even sent a thank you for yr patronage card to my home address with a coupon for next service.Thanks Mike at Ultimate Motors

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Simone Burg

They are consistently helpful, informative and friendly. I've been to a few other places in the Hi Desert and I highly recommend them. I won't bring my car anywhere else.

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Bidjey

Back in August I needed an engine for my Audi A4 B7 since my short block was destroyed in a house fire while engine was already off the car. I came to Ultimate Motors (because of the great reviews and 2YR engine warranty for AAA members) to ask if they could repair the car. I brought pictures and videos to show how the car was and the minor heat damages it sustained from the fire; also informed that I still had all the parts from the engine inside the car. Mike (the foreman in my case) agreed to take on the project of rebuilding my car. I Had the car towed over, he estimated $4100 cash for an engine, miscellaneous parts (including burnt connectors and wiring from the very front of the car) and labor which included install of a full set of Koni shocks. He also allowed me to buy certain parts that he thought they might need as well to help me save money. I deposited $2000 cash that very day to start the process. Mike then told me the engine should be there in a WEEK and would take about 3 BUSINESS DAYS from that to complete the job. Also would keep me informed throughout the whole process to help me plan accordingly since I had a rental for the time being.I called or stopped there every 2-3 WEEKS for an update since no one ever contacted me. It was always clueless Andrew who picked up the phone and then Mike who kept getting the wrong engine from the same supplier. Then came the time Mike physically showed me "the engine" that he inspected himself to make sure it was the right one and since I was going to be out of state for 15 DAYS, he assured the car would be ready before I got back and would call if he ran into any issue.18 DAYS after Mike showed me "the engine" or 2 MONTHS since the car had been in their shop (still in the yard against a fence where it'd been since day 1) I called to know the balance due to pick up the car; Andrew was still clueless on the repairs and Mike said the engine he showed me was once again wrong; yet never was I notified of that.Tired of their lack of professionalism and lost of trust, I told Andrew I would get my car repaired at a different shop and would be there to pick up my cash deposit and tow the car of their premises the next morning. When I got there I was left to deal with Andrew (Yes Andrew! the guy who didn't know anything about the deal I had with Mike). Mike didn't have the decency to even show up his face although he was present in the office. Instead of the $2000 cash deposit I gave them, Andrew handed me a check to cash at their bank which would charge me $10 to honor it. The whole experience with Ultimate Motors was a disaster.In less than 3 WEEKS from leaving Ultimate Motors, I was driving my Audi again with a 6YR warranty used engine, full exhaust, new shocks and a new clutch back to my house

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Itza Vigneux

Customer ALERT!!! Worst place ever!! We were driving by yucca Valley on our way to home (L.A) and we had a problem with the car we end up at ultimate motors on Sunday afternoon (not by choice of course) they couldn't give us an estimate untill tuesday, when we finally agreed with the repairs went back home in a rental car and they promised the car was going to be ready friday so we left home at 6 am, in the rental car with our 2 kids just to arrive to this hole on time (they said they open at 8am) IT WAS CLOSED!!! We waited until 11 am!!! Nobody showed up now we'll have to extend the car rental and go back home not without suing their assess!!