Found some parts online at Car-part.com and contacted Derrick in the online chat. He was extremely helpful and courteous. We made a great deal and the parts will be at my door in Ottawa in less than 24 hrs. Second time I have experienced great service from them

I've been in the Automotive business for over 40 years and must say that I was treated with great professionalism, fast service, easy to work with and was very pleased with the item I bought. Priced fairly and shipping was fast! Highly recommended!!!

I found some F250 parts I needed on the Automotive Recyclers of Canada (ARC) website search tool, Derrick responded quickly to my parts request, we made a deal over the phone and I received the parts in Montreal in 2 business days. Great service, parts well packed, all good, thanks!!

i have been dealing with Valley since 2007 and i have never had any issue with anything i think i have got 2 bad engines and they sent our a replacement ASAP hassle free there warranty program is amazing i wont shop anywhere else and lately I've been dealing with Derrick directly he always give me great prices and quality parts and service i highly recommend them for used and even some times new parts A+

Simply put the best place to recycle your end of life vehicles. I had the best experience from start to finish, Mary made the whole process a breeze!! They made what was going to be a stressful and difficult situation (if I had went with another business) a seamless and pleasant one.I can’t recommend them enough!!

Very knowledgeable, helpful staff. Parts were priced appropriately and in good shape. Highly recommended.

Nice place for recycled, reused and poket friendly car parts and engine. Bought my Car Engine from here, its been less than a month, but so far all good. I dealt with them on only phone, I was served by employee named Richard, he was super polite, cooperative and customer service focused. Shipping and delivery of the engine was done in timely manner. Just a recommendation, that provide little bit long(more, extended) warranty on the eligible parts. Thank you. Recommended...

I can't speak highly enough about the people and the services at Valley Automotive. After receiving an outrageous 'junk your car and buy a new one' kind of quote from a dealership, I called around to see if I could find a better deal, and lucked upon the fine folks at Valley Automotive. Right away Derrick was awesome to deal with; he was able to provide me a super reasonable quote and get my car in right away. Being a young female, and a sort of green car owner, I feel super confident that Valley Automotive isn't there to rip me off or sell me on things I didn't need (like the dealership was trying to do). They are honest and trustworthy, AND they recycle auto parts, which is not only amazing for the wallet, but also for the environment. I will never go anywhere else to have my car serviced, and recommend that everyone give them a call too.

Highly recommend Valley Automotive. I have been dealing here for a few years now and have to give a shout out to all team members here for being honest, efficient and most importantly extremely caring. The owner Mary understands her clients and their needs and goes above and beyond to meet all client expectations. Thank you all so much for being so caring and compassionate you have a forever customer !!!

Incredible experience at Valley Automotive last week- my vehicle was fixed at a great price from a group of very honest and caring staff. In a pinch, I had parts ordered and replaced in the same day and was given a loaner vehicle to borrow without any advanced scheduling so there was no interruption to my day. I would never take my vehicle to any other mechanic again in the future for servicing, advice, or parts. Thank you again to the entire team at Valley Automotive. -From your next lifelong, loyal customer.