Alpine Towing Inc FL 33030

J

Juan Padrón

Your system doesn’t work. Be careful. Be careful: this company behaves in a very suspicious manner. When my vehicle was towed, I called Alpine Towing multiple times and every call went straight to voicemail. I even asked the security guard from the property where my car was taken to help me call, since the company refused to answer me directly. Additionally, my vehicle was towed even though it was properly parked and fully registered, which indicates an illegal tow and a possible coordinated pattern between the on-site security guard and the towing company. Worst of all, despite my multiple calls, no one answered—but when the security guard made one call, they picked up immediately. This shows an intentional pattern designed to prevent the vehicle owner from communicating and retrieving their car, which is a clear violation of the availability and response requirements under Florida Statute 715.07. They claimed they were “handling a police emergency,” which turned out to be false. After multiple attempts, the guard called once and they immediately answered, proving they were intentionally ignoring my calls. This behavior shows a system that blocks consumers from having options, forcing them to go to the storage yard and pay whatever is demanded. Security staff appears to participate in this process, presenting it as a mistake, but everything points to intentional misconduct. I strongly recommend that anyone reading this investigate their case, document everything, and defend their rights. This company abuses its authority, ignores the law, and acts improperly. Avoid them at all costs and consider reporting them to Miami-Dade Consumer Protection. In addition, everyone affected should know that you have the legal right to request evidence of the tow, including photos of your vehicle before it was taken, the exact time, the reason for the tow, and the identification of the driver or the person who authorized it. If the towing company refuses to provide this evidence, they are directly violating Florida Statute 715.07. And if they do provide it, use it to file a complaint, because those same photos and records often prove the tow was illegal. This is not something that happens to you every day, but if you become a victim of these abusive practices, do not stay silent. They rely on people doing nothing. Document everything, insist on your rights, and file a formal complaint. Search: Florida Statute 715.07 – Non-Consent Tows On November 23 at 11:39 pM, I called Alpine Towing Inc. to redeem my vehicle. I was told the office would open at 3 AM the next day. I never received a call back, which is a violation of Florida Statute 715.07(3)(a), requiring the towing company to respond and allow vehicle redemption within a reasonable time (maximum 1 hour). Additionally, the person on the phone refused to identify themselves (possibly “Katty” or “Catty”), which violates Florida Statute 715.07(10), requiring transparency and accountability. This behavior is unprofessional, illegal, and unacceptable. Document every interaction and consider reporting it to Miami-Dade Consumer Protection or the local police if needed. I also want to report that Alpine Towing Inc.’s contact email does not work, and the website form also fails, making it impossible to reach the company to clarify a tow. This is a clear example of obstructing due process. I recommend that any affected person carefully document everything and, if necessary, file a formal complaint. We will continue reporting our case until this injustice is resolved. Don’t just leave a comment—this conduct must be investigated. If you are a victim, don’t stop. File a formal complaint and speak with your lawyer. Many people report serious irregularities with this company. I am not stating it is “organized crime,” but there are enough warning signs for authorities to investigate

B

Bryan Gomes

Horrible! They towed my son’s car while he was at work for “overnight parking” when his business is open until 2am. Then they wanted to switch the reasoning up when they saw we had a valid point. Made him pay $150 no matter what. We will be reporting them to the news and BBB.

K

Karyn A.

Terrible customer service. This company is extremely unprofessional. For towing a car, they take far too long and leave customers waiting with no communication. They don’t call back or provide updates, which shows a complete lack of respect for clients’ time. Very poor service — I would not recommend them to anyone