Young Guns Towing and Recovery AL 35549

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michell cole

Young Guns Towing picked up my car for non-emergency scheduled tow to nearby car service center. Tow owner operator professional, fast, and loaded / unloaded my car with care. Scheduled tow via car insurance roadside assistance & was given eta & phone # for tow operator on date of tow. Contacted tow operator with details: car in carport, unable to crank, car in park & unable to put it in neutral as he was enroute. He advised me of his ETA & it would be no problem getting my car out of carport & loaded. Tow truck was a rollback. Never had a car towed before. He arrived in the time frame he provided (faster than the expected ETA range roadside assist anticipated). Documented exterior & interior of car with quick photos (smart business owner) before loading car. Very carefully removed trim piece around shifter to facilitate getting car in neutral for tow then reinstalled it without leaving marks & trim piece is perfectly back in place. My car isn’t expensive nor brand new, yet he treated it with same care as you’d want & expect for brand new expensive vehicle. Calm, professional, didn’t talk down to me about vehicle (some guys assume most female drivers are clueless idiots), ZERO creepy vibes (super important when you’re a female dealing with someone you don’t know & in a situation where you’re dependent on help from a stranger). Would highly recommend this owner operated tow & recovery service!

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Matthew Gonzalez

Logan came in clutch, highly recommended. Ask for my boy Logan when you call the Young Guns. Professional level 10/10

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Paula Jo Taylor

So I have a TIRE issue and called roadside assistance. They send Young Guns Towing and Recovery. The guy came and had no guage to check the tires, no air compressor to add air and apparently no way to put my donut on so I could go SAFELY to a tire shop. What’s the point of sending someone who CAN’T help? He told me to go to a gas station and air it up myself. Never done that before and wouldn’t know how. Thanks for nothing Young Guns Towing. I reported this to my insurance company.