Professional Muffler & Brake MI 49037

B

Brookes Osborne

Honest, reliable work at reasonable prices—every time! I went in thinking I needed a ball joint or tie rod end, but Robert Thompson and his team quickly diagnosed the issue and found it was just a matter of tightening the cam bolts and doing an alignment. No upselling, just straightforward service. HUGE thanks to Robert and the crew for keeping me rollin’

r

riley hinton

Dropped my truck off to get fixed in the winter for my business for a check engine light that was showing codes for an EVAP canister I was told the evap canister would be replaced and the check engine light would be off. They didn’t fix that I was told they fixed wiring on my tail light, the tail light is working but I have other wiring issues that came about from them fixing the tail light that has left the check eng light on I was told my truck needed over $2,000.00 of repairs for my exhaust, another shop took heat shields off and didn’t charge me a penny I was charged for parts that didn’t get replaced on my vehicle like replacing 7 way truck/trailer plug that in fact was never replaced. Leaving me with the option of missing work and being to shop before 8 am and waiting in the waiting room or dropping my truck off for a few days, my truck is my livelihood. When you drop a truck off at this shop they will tell you to have it here by this time and you’ll get it back by this day and when you don’t they have no problem inconveniencing a customer and wasting their time/money. If you wait in the shop before 8 am they will fix your truck right away, meaning if you had an appointment or dropped it off days before your vehicle has to wait for walk in’s to be repaired first. So plan on spending time in the waiting room if you want your vehicle to be fixed, correctly and on time. I will never bring my vehicles to Proffessional Muffler again, I will tell all of my friends/family to do the same

C

Christian

(I'd give 10 stars if I could) These folks have treated me GREAT! Helped me program new keys, key fabs, $22 oil change and they’re currently fixing the evap solenoid problem. My experience has been really good! Once again... $22 OIL CHANGE! That's an incredibly low price! I’ve heard them work with other customers while I’ve been waiting, and I can’t say enough good things. They’ve treated me (and all of the other customers here) really well, and have been 100% fair and honest with me. I HIGHLY recommend this place for any car service! I thank my friends for recommending them to me!