AutoZone Auto Parts WA 98337

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Steve Reeves

It was about 8:30pm, and both my headlights stopped working. I raced over to Autozone, hoping I would be able to figure something out. I was pretty sure my lights still worked... I just replaced one of them last week.. "Bad fuse?" I wondered. They were closing in 30 minutes, and I was about to lose the last bit of daylight. I popped open the hood and took a gander.. it didn't take long to see the problem. Both of my headlights had come loose from the housing that held them in place. I can handle this... I popped one back in and secured the rubber cap that protects the internal wiring. Halfway there... I popped the other one back in. At this point, multiple chest hairs began sprouting. "I'm so competent! Yeah baby!" I thought to myself. As I slipped the rubber cap back on to finish the job, I realized the zip tie that held it in place was a smidge loose. Easy peasy. Cinch that baby up and we're.... gosh dang it.. with all the testosterone coursing through my veins, I inadvertantly over-cinched that sucker. As you probably know, zip ties are easy to tighten... and less easy to loosen. It was right about that time the manager, Joseph, stepped outside. I explained my situation.. Joseph could have said "Kick rocks you filthy hobo. I got a store to close." But that's not how Joseph rolls. Joseph walked inside with me and filled my outstretched hand full of brand new zip ties. How much did Joseph charge me? Nothing. Ziltch. None dollars and no cents. Brother man hooked it up with free zip ties. And he didn't stop there. Joseph followed me outside and chatted with me as I secured that stupid rubber cap. But here's the thing... he wasn't talking as the manager of Autozone. He was talking as a human being. I won't go into details, but suffice to say, Joseph has had a rough month. But his personal hardship was exactly the thing that inspired his kindness. Cause that's how Joseph rolls. Thank you, buddy.

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Sammy Wise

I went into this location on sunday 1-18, and the 2 guys working the counter were both on their phones with their backs to the door when I walked in. As I walked around, I saw 3 ladies that I recognized from the Port Orchard location. They were cleaning and putting away products. As I walked up and waited to be helped, another customer went to the counter and said, "Excuse me, the guy with the glasses looked at him and said,"What?" When the customer asked where he can find a product, the guy told him," You can wait in line." I will not be going back to this location, it's always so dirty/dusty, products are all over the the store on carts, on the floors and on the counters. (i assume that is why the port orchard ladies were there cleaning) and the customer service is awful.

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Krysta Kogut

Two gentleman very kindly changed my windshield wipers for me in the pouring down rain!!! Super helpful and friendly! Thanks, guys!