1st Response Roadside FL 32534

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Li Le

After reading the recent reviews I was worried when 1st Response was booked by my insurance company when we needed a tow. We had a tire shred on the hottest day of the year (so far!). We were told they would arrive in 60-90 minutes. We called them directly to see if they could give a closer estimate as we’d need to get an Uber, didn’t want to leave the vehicle unsupervised, yet didn’t want to be left baking the in the heat. David told us he couldn’t be more precise on the time but that he could have the tow truck driver call us once he was headed our way. Perfect! The driver did call about 40 minutes later and said he would be there in 20 minutes. Great timing to set up the Uber. He came on time, was professional and as he loaded the car our Uber pulled up. Highly recommend 1st Response.

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ghafton Owens

Most unprofessional business I have ever experienced. The business phone is the receptionist’s personal cell and she is extremely rude. She cussed me out after implying asking questions in regards to them damaging my vehicle. I have reported there poor service to the better business bureau and my insurance company. Please do not use this business as they do not respect their customers. I pray no one else has to deal with these con artists

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Terrance Malone

Requested a tow and waited over a hour and a half to be told by roadside assistance that my truck couldn’t be towed because of custom wheels. The same truck has been towed many times by other companies with no problem at all. They were trying to get more money from roadside assistance and they weren’t able to. I don’t recommend this company.