Gross & Son Paint & Body Shop FL 32505

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michael lockwood

I’m giving you four stars because you saved me almost $1000 because I didn’t use your services. In fact, the estimate was so high and it had added labor and paint which was unnecessary, I ended up ordering the part online and doing it myself. I’m a musician, it took me 40 minutes. It didn’t require any paint. And it only had eight screws and four clips. It was super easy. Thank you very much for the incredibly high estimate, I would’ve never thought to do it myself unless you gave it to me. My cost: Part used in excellent condition with warranty and all items to install including clips and bolts, $375 +70 for shipping. Labor, 40 minutes. No painting necessary for this type of job. I included your estimate in the photos.

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LisaLisa Martinez Morales

We are very pleased with the entire G&S experience. We were recommended to them by multiple people, with a quickness, I might add, when I asked if anyone could recommend a good and reputable body shop in Pensacola. I found their website and did the online estimate feature. They reached out so quick in response and went through the issues with me over the phone, amending the online estimate after I gave more detail. Roseann was so nice, helpful, and responsive. They emailed the estimate and gave me a breakdown of what was needed to be repaired. I had to do a down payment for the parts to be ordered, which was fine, and as soon as the parts were in, they scheduled us for repair, which was done very quickly. The main office and lobby area was welcoming and offered snacks, drinks, and even areas to charge your electronics if you are waiting. Their receptionist, Andrea, was super nice and ready for us when we got there. I appreciated that I could pay via a link sent to my email. From soup to nuts, the experience was as painless as they could make it. The only way they could improve it is if they offered their services for free. Well done, Gross & Son!

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Suzanna Daughtry

All of the people working at Gross & Son Body Shop were amazing. Each person, especially Roseanne, was always friendly, courteous, and very professional. Roseanne consistently went above and beyond to make sure everything went smoothly with my vehicle repair. They did a great job of communicating updates and keeping me fully informed about the status of my vehicle. The Gross & Son Body Shop is top notch and I highly recommend their services.