The Home Depot AL 35404

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Joni Green

Had a horrible experience with mulch delivery. While the delivery person was friendly and cordial, he obviously needs better training on the delivery equipment and stacking bags. In addition, it took 3 days of discussion with the Fairfield store manager to get credited for the busted bags. He actually didn’t do the credit as I called main customer service after he tried to tell me the delivery company HD hired should pay! I tried to call him and inform him of the corporate customer service action as was told by the CS desk that I would have to call him back in an hour as he had an emergency with his mother’s refrigerator he was working. I am so disappointed with the level and quality of service with this order! It is shocking the lack of customer support provided to pro account holders! I certainly hope this gets someone’s attention and some training for their staff and management occurs! The negative impact on the ability to use the delivered product (even with the partial credit for busted bags) is disappointing! Every bag will have to be touched multiple times just to put it out causing increased time on the job, increased labor costs and not to mention the employee moral for having to restack just to be able to move it to the job site!

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owen Utsey

Home Depot is a go-to destination for DIY enthusiasts, professional contractors, and anyone tackling home improvement projects. The store offers an extensive selection of tools, building materials, appliances, and garden supplies, making it easy to find exactly what you need for projects big or small. From lumber and paint to plumbing and electrical supplies, the variety and availability are impressive, and the store’s layout, while large, is generally logical and easy to navigate.

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Constance White

Ordered tool belt to be delivered to my home. Person whom this item was a gift opened the door to find belt lying on ground SO SURPRISE…MERRY CHRISTMAS! CALLED STORE AND RESPONSE WAS WE DON’T HAVE BIG BAGS TO PUT THEM IN…OOPS! WRONG ANSWER AND NO COMPASSIONATE AT ALL!!! I AM SO SICK OF NO COMMON SENSE, ESPECIALLY DURING HOLIDAYS!! No one cares anymore!!!!