Pep Boys Auto Service & Tires AL 36619

E

Ein Cliburn

Last year I had gone to this pep boys and had a lackluster experience getting my tires changed that resulted in me having to change my own tire studs afterwards because the only mechanic with knowledge on how to perform that task was gone for the day. It was easy enough to do myself on an 03 accord in the O'Reilly parking lot so I wasn't too upset just annoyed. Recently I gave them another chance but this time dropped my wheels off just in case Tony-too-tight [I don't actually know what the kids name was] from before was on shift. Joel, the service writer, who had a very cool goatee since I had last seen him, was happy to help me with my wheels. I left him and the fellas with my precious reproduction rims/used tires, as dirty as they were. Originally I had scheduled for noon a few days before but I dropped them off around 10am, it was fairly busy and he only had two mechanics so im glad I did. By 1pm Joel called and said my wheels were ready to be picked up so I went to pick them up. Joel helped me load them into the car and wished me well. Thanks for the great service!

M

Marilyn Taylor

I go 20 miles out of my way to go to this Pepboys. The staff are knowledgeable and honest. There has been multiple times that they could have done work and gotten paid for unnecessary work, but they spoke honestly with me about it and let me make an informed decision. I appreciate that.

B

Bryant Blackwelder

They tried to make me buy rotors I didn't need for a break job. The next mechanic said he didn't see a problem with any of the 4 rotors I was told I needed. He changed the breaks and I'm very happy with the service. Save time and money.. take it to Majestic Tire.