Car City Auto Sales AL 36010

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Lorenzo Chavez

In February 2025, I purchased a 2015 Tahoe LTZ from this dealership, putting $7,000 down. I was told the vehicle was in great condition, and since I trusted them, signing the “As Is” paperwork didn’t concern me at the time. That turned out to be a huge mistake. By June, only four months later, a tire blew out while I was driving. The vehicle lost control, and I ended up in the hospital. Thankfully, my wife and kids weren’t with me. The police report later showed that the rims on the vehicle were not stock, which likely contributed to the blowout — something I was never made aware of. My insurance ended up paying off the remaining balance, but when I asked the dealership if I could get any portion of my $7,000 down payment back, the manager, John, flatly told me no. He didn’t care about the situation at all. In the end, I paid $7,000 down, plus another $2,000 in payments over four months, and now I have nothing to show for it. This dealership hides behind the “As Is” paperwork and takes no responsibility. Once they sell you the car, you’re on your own. If you do decide to buy here, check everything carefully before signing anything. The only positives were the staff members Lupita, Stephanie, and Juvi, who were the only ones that treated me with respect.

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Ebony Parks

?They sale lemons ?I got a 2014 Chevrolet traverse from them October the 17th. Before my 30 days was out . My transmission went out . I took it back. The owner son tried to make it right by putting me in a Honda pilot . 2014. We test drive it . I took the car by the time I made it home there was a ticking sound . The next day I took it back. The owner son told that it was just oil palettes and that Honda pilots does that. A little over the 30 day mark. The engine went out in that. Even though it’s in house finance. The owner was trying to be helpful. But he got tired of cleaning up his son mess and he wanted me to come up with way more money to put down to get into something else . But it’s not my fault that you keep saling me lemons . I have to file a civil matter . And yes I have all my paper work . From the first truck to the second one . I called this morning he trying to me me in 4 door car . Knowing I needed. Truck with a third row because I have kids . They know it’s tax time . So please be careful when purchasing a vehicle here . I will be posting three different places . Also know that this can be a civil matter . It is a lemon law in the state of Alabama.

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Louis

Purchased vehicle 10/02/25. Engine light on. Diagnostic check showing 4 codes. One code turns out to be bad PC valves which are located under valve cover and possibly need a new throttle body even more money. $600+ job to be done for just the pavement valves and not covered by purchased warranty. Now have car payments and repair bill. Very dissatisfied! Dealerships clear the engine lights to make sales.