S&H Towing & Recovery AL 36541

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Taeler Freeman

Only getting a star because I want to make a review. Absolutely WORSE place! So unprofessional & rude! No care for anyone at all besides making money. Drove all the way from Louisiana to get my vehicle because it had a blow out on the interstate at midnight and got towed from a truck stop right by the towing place because we left it in the parking lot. They won’t let us get the vehicle until Monday, even though it clearly states 24/7. Doesn’t say anything about office hours! Won’t give us any information about the vehicle or even a price for it but could let us know that if it’s not picked up Monday they will charge a $30 fee everyday it’s there.

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Sharon Baker

S&H TOWING was the WORST tow of my life!!! First off my car went into a ditch. Luckily no damage. Until they dispatched the wrong wrecker, then they sent another wrecker & charged me for both trucks! The damage came to my car when the 2nd truck pulled the bumper off my car...which was all on me because I am the owner. When i went to retrieve my car the price was TOTALLY OUTRAGEOUS!!! THE STAFF WAS NOT PROFESSIONAL, & HAD NO CUSTOMER SERVICE at all. It took them about 15mins to find my keys, which were in a locked office which no one could manage to find a key to open the door. MY EXPERIENCE WAS HORRIFIC. I WILL NEVER USE S&H TOWING AGAIN...but my experience was not by choice...it was chosen for me. I feel no one should take advantage of a person who is already dealing with things on one of the WORST days if their life

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Lucy Wright

After an accident and a terrible experience with AAA, we called S&H. Very polite on the phone. They arrived within 20 minutes. Justin could not have been nicer. We rode with him and delivered our car to our service station. He even took us home. Will never forget how helpful S&H were to us today after a stressful wreck and aftermath. THANK YOU S&H!