Advance Auto Parts AL 35094

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Jean Reed

I'm a 78 yr old woman. I've bought parts at the Leeds store 20-+ yrs, but after today, I will never buy anything at this location again. I bought a die Hard store brand battery on 3/26/2025, I've used it maybe 5-times, so it had only been 6-mos. When it wouldn't start. i jumped it off. Then I took It to the Leeds Al Advance store. They were not helpful. A younger man, was rude. He said, it was the weather or my lawn mower that had caused it not to start now. He said he was being helpful but that I didn't want their help. A older man there, the one who had sold it to me the last week in March. He said, it was past the 90 days. He tested it, he said it was good. I said, I had jump it off with my car, so of course it is still fully charged now. Then He said, its good, so for me to take it back and used it, but if it goes dead again to bring it back. And he will test it again. This is Not helpful, it doesn't solve my problem. I have a month of leaves to blow. I ask the older man if they would pro rate it and swap it out. he said No. I don't want to have to jump it off every time I need to use it this fall. I have never had this problem before with a new battery. Advance Auto and the die hard battery don't give good customer service. I am not a Happy customer. I don't need their sorry customer service and I sure won't buy the worthless Die Hard battery that they have to sell ever again !! If I had only seen the reviews on google. I would have seen that it mostly doesn't last past 3-mos. So be fore warned.

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RODRICK HOWARD

Friendly staff, clean organized store good work!!!!

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Twisted American

Great place to buy high dollar shit that don’t cost that much