Advance Auto Parts AL 35652

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Sharon Whitt Pressnell

Manager sold me wrong rotor. I worked and worked on putting it on and finally figured out it was wrong size.. I was furious because I was so tired of wrestling with the wrong size rotor. He even saw my car and made me have to go through this hardship. When I went back to exchange it they charged me $20 more because of the managers mistake. I think I should’ve gotten it for half price!! This was the most miserable experience I have ever dealt with!! I will not go back to buy anything else from this store!!

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Quick Stop Mobile Oil Change

I love these guys! They treat you like family! If you need your Brakes Change and don't want to leave your house, Quick Stop Mobile Brake Change a call and We Will Come To You! ?

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Tharon Smith

Good friendly knowledgeable staff as always. My return experience was actually better than the purchase experience. There was a $110.00 price difference from what I found online with the add in my hand on my phone the girl wanted to argue with me about it. I just showed it to her, she got my part but seemed rather salty about the whole thing which isn't really what you want for customer service. Either way I didn't use the part but returned it to another branch where my experience was much better. Returned no problem and purchased another 300$ worth of merchandise. Sometimes customer service really does make that difference. I've used Advance for years and will continue to in the future.