Gino’s Towing & Service FL 32117

J

Jamie Shaffer

Update. I got my car back today. The entire under the hood is taken apart. Screws missing. Parts missing. My hood is damaged. And when I called to discuss this with them. He hung up on me. I fought hard this company. Sadly because we found the parts cheaper. I assume the mechanic got angry and didn’t care. Despite the issue we had with my insurance. This place was and the man on the other end of line were amazing. Not only did he do what one other company couldn’t. He is also trying to help us figure out what’s wrong with the car. We absolutely insist on this company. 10/10. Thank you so much for the communication and help! I am so sorry about my insurance. I will be calling my main insurance in the morning to let them know about what happened today. Luckily I have the option to record calls.

T

Traci Jean

Charged $225 to do simple tow from home to shop..not even 15 miles RIP OFF....Honest 1 said they didnt know what you charge until invoice was sent...caught them in at least 5 lies about my vehicle breaks...front brakes only 1850!!! Honest 1 is a joke!! I'll never take my car there again and advise everyone to steer clear. I sure miss SC where shops are honest and welcoming as well. Sorry Gino they're making it look like your the issue with the astronomical charge.

S

Shauntria Agbomiyeri

Yesterday on 9/24/25 I faced a devastating issue of having to return my vehicle to my mechanic after just picking it up a few hours prior. My son came to breakdown location to pick me up, forgetting that he also needed to prepare for work himself. Trying my best to obey traffic laws LOL I rushed back to the towing pick up site where Riley so patiently waited for me as I still had the keys to my vehicle. In fact, I assumed I had time because after all, when has a tow service ever arrived before the ETA?!?!? LOL Riley was able to get to my vehicle at least a 30 minutes before the original ETA. I explained to him what the problem was and like a pro he was able to get KoKo (my car) hooked up and her way back to the hospital. He was very pleasant and gave some light hearted humor about me having a KIA (IYKYK).A laugh that I needed! I really appreciate his enthusiasm about his work and for the overall great experience. It's stressful dealing with car issues and some times us customers are in a funky mood, and if I had been one of those grumpy customers I'm sure Riley would have still presented himself in a professional and compassionate way. Before he towed KoKo away I asked him for his name, because although I wouldn't know where to send a Chick Fi-la lunch to him one day, I knew I would want to write a review. If there's an office location for this young man I would very much like to buy him lunch! Remember Riley, I have a KIA so I'm balling on budget LOL Thank You for your service yesterday!!! You rock my guy!