AutoZone Auto Parts FL 33071

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Nekah F

JOEY AS A FIRST TIME CUSTOMER JOEY you are very rude and unprofessional. Inattentive and claimed to be very busy. Despite only 2 customers being in the store and myself you walked away as I needed assistance from you, listening to music instead of assisting me, leaving me at the counter for me to retrieve my manual in my car to find the specific part that I needed instead of looking it up in the computer. The level of unprofessionalism from you was totally unacceptabl. And i'm quite sure I may not be the only customer that has express this feeling and this is a concern that needs to be addressed. I ended up coming back to the store in the afternoon to Report it to the manager instead.I met with 2 employees Dumani And Lvette ❤️, who were very helpful and assisted me at the counter.Looking up certain parts that I needed for my car.I was very satisfied with the two employees. Please acknowledge their professionalism.It was definitely top notch. Thank you Dumani and Lvette

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Nicole

My car battery died before I could get the kids off to school and myself to work. Roadside jumped me and I had enough juice to get to autozone. Unfortunately, I had not had enough coffee and was a little frazzled. Yvette greeted me and was so patient w me in my initial confusion and indecisiveness. She tested my battery and explained everything in detail weighing out the benefits of each product we looked at in order to make sure my purchase was of value to me and my auto needs. Mike installed the battery for me and checked to make sure the alternator was working… he did everything in under 8 minutes. Both Mike and Yvette were so professional and considerate. Know that If you’re having a bad day and you end up here - you’ll be dealing with some honest, caring, and hard-working professionals. You’re in great hands!

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Carlos Valentin

10/10 service. Mike was very helpful, nice and attentive. I came to get a new battery I went to other stores looking for a battery and no other store helped me like this location. I went to advanced auto parts and nobody even tried to help me so I left frustrated. I came here and Mike greeted me and helped me quickly. He also installed the battery for me and then he tested it and made sure it was good he was very responsible and professional. Thank you Mike and staff I didn’t get the other Ladies name but they were all very helpful and nice. I’d definitely recommend this location to anyone.