Advance Auto Parts FL 32034

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Matt Hoch

I was on vacation and 800 miles from home. I left a local store and got a lot of weird lights on the dash. I drove to a car repair shop located 1 row over and they told me they were too busy and suggested I drive to Jacksonville. I then remembered there was an Advance Auto over on 8th st. Jose greeted me and spent the next hour with me. We tested the battery and it had died. Jose showed me several options and I picked the right one for my budget. He then used a scanner to see if the error codes had cleared and they did not. The one fluid was low so Jose replaced that too. He then told me to drive around the island for 20 minutes to see if the dash lights cleared but to stay close the shop in case I needed him. Sure enough, about 15 minutes later all of my lights went back to normal. I safely drove 800 miles home. I am very grateful for Jose and the patience he had.

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Katelyn Bolton

I had an absolutely bizarre attempt at getting my battery charged at OReilly up the road. I checked advanced autos website to see if they offered charging services. They do. I came here, was greeted, then asked about charging services. The employee, Jose, advised they can do that, he would like to check my charge even though I had it charged elsewhere so he can have a reading on their equipment. It was basically dead, he showed me the reading, and asked me how I’d like to proceed. I asked if I could have it charged. He said yes. I asked for his honest recommendation. He said given how badly corroded it had been (I showed him a photo) and where it is now, if it were his car, he’d replace it. I agreed with that. We headed inside, he showed me the options for batteries, discussed pricing and warranties. He deftly and efficiently replaced my battery, being sure to advise me that I’d need to reset my electric setting in my interface in the cabin once he was done (clock, etc). He made sure the area was clean, gave me instructions, and recommended an inexpensive (<$5)part to help with future potential issues with corrosion. It was quick, painless, and made me feel like I was in reality again after my twilight zone time at oreillys. Thank you, Jose!

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Larry Mancil

I came in with lights out on my truck KURSTEN AND ERIC Did amazing These are the type of employees that will keep my business. Ive lived here all my life Ill tell everyone about the help these 3 employees gave me. They deserve the recognition as going above and beyond.