Auto Auction Mall FL 33180

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Brad T

So I recently purchased a 2006 Ford F-350 through Auto Auction Mall because it seemed to have a good website for finding vehicles and what not. So I found the truck I wanted on the site, buy it now for it was $4900 and I wanted to try and get it for cheaper so I spoke with Peter before the auction and told him what i was thinking of spending. So the auction comes around and we are bidding on the truck and I am watching him bid live on Copart's website and we end up winning it for $4500. So I was able to save some money there. The next thing I had to do was wire the money to Auto Auction Mall, which was very stressful because i read a bunch of mixed reviews of them but most seemed as though it was not a scam company. So I wired the money the next day and they received it and I was sent the invoice which is pretty much the bill of sale. Shipping the truck was the hardest part of the whole entire thing. I was panicking because no one wanted to ship it because it was so large and it did not run. Peter tried raising the price day after day with no luck... I ended up finding someone to pick it up through craigslist. So I contacted Peter and he gave me all of the info that I needed in order to get the truck picked up on my own. The process of finding someone to pick it up took 3 weeks... But I was able to get the truck here and everything got better from there on out.. I bought the truck knowing it did not run, i didn't know how many miles were on it, I didn't know if the Vins matched, and pretty much blind. I finally got the truck here, I put 2 new batteries in it and it started right up, and it ran perfect as can be. I was sent the reassignment of title in the mail and it arrived before the truck. I still have to get the truck inspected so I can get the salvage title for it, which I hope wont be difficult...But I will definitely consider buying through Auto Auction Mall again now that I know how the process of it all works. Next time I will try to get something that truckers will want to ship... I put some pictures of the truck below

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Olan Bakare

The vehicle I was sold was located in a different lot in a remote location from where they said the vehicle is located on their website, leading to extra shipping cost. Peter lied and said the website showed where the vehicle is located. Beware and make sure you know where you vehicle is actually located before buying due to shipping cost. It's all about money to this guys and I don't think they really care about your satisfaction, because they know an innocent buyer will always come. Update: 10/17/2023. This Peter guy actually called me and threatening me on the phone that he was going to refund my storage money and I can go pay myself. The sense of entitlement is absolutely horrible.

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Wyatt M. Gilson

These guys give a lot of promises, the largest database, best customer service, great deals, but it’s not all so fancy once you look past that marketing blabber. You have to be really careful not to run your prices too high, as it can be done very easy. First, don’t fall for the list price of the car. If the bidding has just started you never know where it will end. If it is a good car and more bidders get involved it can go up high, like any other auction. And the ‘buy now option’ is helpful, but again, it is not the price you will pay for the car, there are fees attached to it. The good thing is that they answer to messages and questions and you should always ask about anything that interests you. To their credit, they did come up with the exact figures right away, their fee, paperwork, auction fee, an estimated transport figure and all that added to the price listed on the website. What interested me the most is the export procedures. They helped me arrange someone to pick up the car from the auction house and deliver it to port of Jacksonville. Then they said I need a broker so they put me in touch with one who sorted all the paperwork for the car to be delivered to Puerto Rico by ship. More fees, but they were helpful at least. You do a good job, but make it easier for people to find out what fees await them, so that they can focus on looking for cars, not making calls and sending emails to you for additional info.