O'Reilly Auto Parts FL 33161

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Gui Porto

I normally don’t write reviews, but Luis provided me with such great customer service that I had to go out of my way to write him one. Luis was attentive on not only helping me choose the right battery but also knowledgeable helping me install it despite my battery rack being hard to access. All this are things I rarely get at other auto part companies

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Julia Gaines

My car was dead in Cubesmart up the road, can tell right away I need a new battery. I walked here, about 1.5 miles, said what I need and that I need a tool too. The lady in the counter said they could bring me back there with the battery and tool. Bc it’s soo heavy. The second they found out it’s not the storage right next door, and is like a 5 min drive. SHE TOOK IT BACK!! This was after I made my purchase by the way !! But guess what?! To turn around on 135th and get the one next door takes JUST AS LONG!!! To add insult to injury, I had waited less than 30 sec for uber and was standing inside, she very pointedly told me DONT WORRY, its ok to wait for uber in here. I guess we need permission to wait in a public store that we just spend a couple hundred bucks in these days.

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Jason Y

So I have a Super Start Extreme battery that I purchased from my sister's reliable mechanic while vacationing in central Florida 18 months ago. Though it worked great, the South Florida heat is really tough on batteries, and now mine wouldn't turn over the car a couple days ago. I tested and slow charged it at 2amp/hr with my reliable auto charger, but it wouldn't get over 10.2 volts. Even though I didn't have an original O'Reilly receipt, which the warranty called for in order to honor it. The manager at this North Miami store, Javier Martinez, provided exceptional customer service, and suggested that I call their 800 number. Just to confirm that there wouldn't be any problem with the battery replacement fully covered under their 3-year limited warranty. I did that. It didn't take long, and although he did need to briefly speak to my mechanic, and to see the original receipt, they had no problem swapping it out for a brand new battery if the same type. I really do appreciate his assistance, and he checked that one was in stock, too. So I highly recommend them for excellent customer service, and I highly recommend purchasing their batteries, and I can't thank them at all enough. If you need any help just give Javier a call. He's a great guy. Very pleasant and easy to deal with. Get your auto supplies from O'Reilly they really stand behind them, and these days that's hard to find.