Advance Auto Parts NY 13206

L

Lynn Massey

I drove around to 5 different places! My nephew told me about this place . They were very friendly walking in and extremely helpful! They ran a free diagnostic test and checked my battery out all 4 other places were going to charge me for these services! The other 4 places I went to prior couldn’t take me without an appointment! I stopped into advanced auto parts explained my situation they hooked me up even emailed me a coupon in store to save money! I can’t tell you how pleased I was with the friendly staff that were willing to help me out ! Thank you jay you made my day ! I will always recommend you guys to anyone who crosses my path that needs battery, or car parts! I found a new home ! Thank-you, Thank you !

L

Linda OBoyle

Excellent customer service, the team members friendly and willing to help. Nice extra touches at the holidays like coffee, popcorn and music.

J

JBstiffler

Sold me a battery that had a dead cell, ontop of that I go to return it and get a replacement and they said that they had to hold it for I think they said 24 to 48 hours to test it with out even giving me a temporary even though there the ones who messed up wich would leave me without a vehicle when I have debilitating health problems and can't walk everywhere and have a job and 2 kids to bring to school. I'll never buy a battery here again and I'm dissatisfied that no one could just work with me proper. Also its this location specifically that's the problem there unprofessional and have a rude demeanor. Please look into your staff at this location including the gm, there gonna loose you money. The one in northsyracuse is great.