O'Reilly Auto Parts WA 98144

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Judy Chang

Great experience! We bought a headlight and weren’t 100% sure how to install it. A young staff member kindly volunteered to help and switched it for us. Now it works perfectly — really appreciate the help!

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Phylicia Thornton

The lady was nice about showing me where the item I need was in the store, but I asked for help to apply it to my car, and the woman said nobody wants to go out into the cold. My car was literally parked outside the doors. Her coworker was ringing someone up next to us, and I asked if he could help. And she said no, cus there's only 2 of them there today. ( only 2 customers roaming in the store at this point.) It was a 2 minute simple task I needed help with me being 0% knowledgeable. I figured they could be of assistance. I tried to do it myself, then noticed a worker leaving their car entering the building. Asked him for help. And he had no idea how to and suggested I read the instructions. As I was leaving, I noticed a different worker helping a different customer outside the store. Worst O'Reilly experience. The only person that helped me was a customer leaving the store. Thank God for him I'll never go to this location again. The O'Reilly in Boulevard Park Seattle must've spoiled me with their service. They always come out to help and make a way for their customers.

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Teresa Groves

I went in today to replace one of my headlights and get some wiper blades. Jennifer was very knowledgeable, caring, and professional. This is consistent with the customer service I get every time I go into the store. I’m grateful to have it in my neighborhood.