O'Reilly Auto Parts WA 98133

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Jenny Prewitt

I had an exceptional experience at this store in December. I was greeted by two employees as soon as I walked in. I was able to ask one of them (Isaiah) for help immediately. He helped me find the rear windshield wiper blade that matched my vehicle and it was in stock. He was able to go retrieve it and explain to me how to install it. All in all I was in and out the door with my new blade installed in under 15 minutes. In the middle of my interaction with Isaiah, he was able to take a phone call, politely put someone on hold, and then answer their question while our register was finishing up my transaction. Isaiah was friendly, efficient, and carried out a wonderful Customer Service experience. I hope he’s there if ever I need to go back!

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For Reals?

I wish to thank Steven for his patient and great service this afternoon. I needed a new front lightbulb, 2015 Expedition. He was kind enough to pull out 3 different quality levels of replacement bulbs. He explained the differences between them. I chose my bulbs, and he then installed them within just minutes. Steven is a great guy. I enjoyed our conversation. Good luck with you project car!

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Alex V

Came in on a Friday afternoon to purchase a low light headlight bulb for my Hyundai. I saw a video online of how to change it which seemed pretty easy, but Isaiah helped me out and installed it in the parking lot! I appreciate Isaiah’s customer service and prompt assistance. Thank you so much!