O'Reilly Auto Parts TX 76273

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Kenneth May

Very disappointed I bought a new headlight for my car because it had went out after putting it in I noticed what a difference between the driver and passenger light and so I went back and had an entire conversation with the guy about how I wanted the same bulb as the one I had just purchased because of thr difference and how bright the other one was and mind you the entire reason im buying this particular bulb was because i wanted the kind as the one had purchased like a week before i mean i had an in depth conversation about it he looked it up told me he had the bulb and brings me the wrong one i almost believe on purpose he was a little bit of a jerk seemed as tho i was annoying him so I thought that was what I got until I had another issue come up and got to looking at my lights again and noticed how it looked like it did before that was because he sold me the wrong bulb and since I was replacing a bulb that wasn't even burnt out wanting them to match and specbified that you would think they would replace the bulb with the one I asked for but no never so much as offered so now I have 2 of the bulbs that I didn't want because as I said at that point I wasn't replacing another bulb that had went out I was wanting the same type bulb that I had just put in the drivers side and he knew it and then the lady i talked to tells me that they are basically even the same price that says to me it was deliberate considering the conversation of what I wanted I don't believe I'll be returning to O'Reilly for anything bet that

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Golf Guy

$200 battery dead after one year on a 3 year battery. My mobile mechanic said their batteries last only 6-12 months

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Billy Rijbroek

August 16th 2025 date of incident about 2:40 p.m. I went in asking for oil for my 2019 Dodge Challenger wanting to get the best quality oil for my vehicle due to my daughter's a cancer patient I do a lot of driving in this vehicle. Kristopher when I asked him at the counter for the best oil and the best prices I got told I don't know The aisle is over there I have never been to an O'Reilly's where I have to go look for the stuff myself normally I go up there and give them my vehicle information and they look it up and tell me the best price and stuff and they help me along the way I was not able to get that and was made out to be a Karen when I asked Timothy if I could work with him instead of Christopher because I didn't want to be brushed off again Timothy is the older gentleman gave me a little grin and a chuckle and a slight laugh when I asked if I could deal with him instead of Kristopher I apologize for being an inconvenience to you guys I was just trying to make sure that the stuff I got from your store was quality enough to make sure my vehicle ran properly for my daughter's cancer treatment I apologize to bother you and will no longer be coming to your store. I've been a several year customer of O'Reilly's for everything for my vehicle and will start going to AutoZone or some other parts website for my product such as oil water pump anything that I need cuz I do not now feel comfortable to come to this location and not be giving a biased experience because again the coworkers are friends as a parent and if I don't get along with their co-worker then I'm going to get a biased experience like I was just given I recorded my entire experience for if a manager somebody wants to contact me for the video.