Lee Johnson Mazda of Seattle WA 98115

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Mason Cole

After a bit of a rocky start and some miscommunication between locations, we were able to purchase a 2025 CX-50 Hybrid and felt their price and trade in offer for our car was more than fair. All the people we worked with at this location were very friendly and helpful all the way through the process. We had to have our new Mazda into the service department once for minor things and they were quick and kind as well. We are loving our new Mazda!

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Jake Williams

We recently completed a purchase with Richard Lee of Mazda of Seattle. We did the research on the car CX-50 Hybrid and knew that was the perfect car for us. After working with several dealers, Richard and his team was able to deliver for us the exact car we wanted and the buying experience was awesome! If you are interested in a Mazda product I highly recommend reaching out to Richard Lee at Mazda of Seattle. He is a straight shooter! - Jake and Maria Williams

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Jennifer Kramer

Really wish I could go back in time and not buy a car here. It’s been awful since the purchase was made. They happened to have the car I wanted at one trim level higher than needed but at a good deal, so I opted to buy. I’ve been waiting 3 months for a refund of an extra that was cancelled within days of purchase, and took a week with a call and multiple emails to even get a reply they are working on it. The car has multiple rattles and vibrations that started within 2 weeks of purchase and despite a week at their shop are still there. Now my screen is shutting down while driving with navigation. There also has been a whirring noise after turning off the car when driving longer distances (20+ miles) two times. Not impressed and recommend avoiding this dealership as well as possibly avoiding Mazda overall as well. On the positive, the sales guy I test drove with was not pushy and the manager did make sure I was able to compare a feature I was curious about by showing it to me in another model since it was not yet available in the model I was looking at. But in general, while experience had been a disappointment and definitely think this car won’t last anywhere near what my old CRV did since it already had issues, and definitely prefer Lynnwood Honda’s service center. Always got my car back washed, no fee to use a credit card, and seemed to listen better. This one keeps entering my name wrong (not just misspelled but an entirely different last name) and keeps putting in notes for the techs that aren’t what I said. Anyone have a Time Machine I can use to fix this and buy something else somewhere else? Sigh… *Editing to add contacted them again about the cancelled add on, and a week later still zero reply. The service department manager said he would look into it and it was very disappointing to hear their sales team was unresponsive, but that hasn’t helped. The car is going in again as neither rattle/vibration was resolved the first week they had it, and now there are new issues that have popped up. All this in under 400 miles. First car I won’t keep 15+ years, because it feels like it won’t last close to that… Second edit: after a month of attempting to resolve the refund issue and 3 months since it was started, I am going to be filing a complaint with the state AG’s office. I cannot even get a response from the dealership at all.