Downtown Automotive WA 98109

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Citrus OnthePlaya (Citrus)

After a Sunday night encounter with a 6ft long pothole on I-5, I was towed to DTA. I left my keys and a note. They called the next day and replaced two damaged tires by the following day. They were incredibly helpful, super empathetic, knowledgeable, and not pushy at all. I highly recommend and am so glad I found them as my long standing auto shop just changed ownership and I have been looking for a new trustworthy place.

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Jenn Strange

Had some unexpected car trouble and had to find a mechanic FAST and close by. We did a quick Google search and struck GOLD! Immediately upon calling Downtown Automotive, I felt better. The ladies in the office are so warm, and friendly, and I felt like I was in good hands from the first call. They addressed the issue quickly; they were great at communicating and kept me in the loop on what was happening the entire time. Turned out to be a much less complicated fix than I expected, which was a huge relief, but an even BIGGER relief was finding a full-service mechanic that doesn't feel like a trip to the CLEANERS. They didn't gouge me on my initial fix and provided me with really clear and easy to understand estimates on some additional work that is needed. I think we have found our forever mechanic. THANK YOUUUUUUUUUUUU! 5 stars! no... TEN STARS! *Forehead Kiss*

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Elior eventov

Honest mechanics exist! Told me my brake pads were still fine when I was sure they were shot. Could have easily taken my money. Instead, they just topped off my fluids and sent me on my way with a no charge, see you in a few months.Unbelievable customer service. I trust them completely