Express Tire & Auto Service MA 02472

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Marilyn Fallo

BEST staff in the area! Express Tire somehow managed to make an auto shop feel… enjoyable? The atmosphere was super welcoming and very family-oriented, which instantly put me at ease. They were quick, efficient, and had me in and out without any stress or awkward waiting-room dread. Honestly, this was one of the best experiences I’ve ever had at an automobile shop (and I never thought I’d say that). Highly recommend if you want great service without the headache. Great website too!

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Laurie C

I have been a customer at Express Tires since 2010 and I could not love this place more!!! I know nothing about cars and anytime something goes wrong, I get super nervous! Darren, Lisa and the team could not be nicer! The free loaner cars make life so much easier whenever I need my car fixed, especially since I have moved away but still drive to Watertown because I cannot imagine the service is matched anywhere else! I also always feel like their estimates on time are conservative and they usually finish faster than predicted. They are super communicative. They will send a detailed breakdown of cost and photos of repairs needed and I feel confident knowing they’re giving me all the information- and often the pictures make things so obvious to me and make consenting to the repairs easier— I see the photo shows clear damage, and I’m happy to invest in fixing it! For shorter repairs, they have a nice seating area and the dunks across the streets has ample seating! I could not recommend this place and the people enough!!

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David Campbell

I ruined two of my tires and two of my rims on my vehicle along a granite curb. I brought my vehicle to Express Tire in Watertown for help. I was lucky enough to deal with the owner, Darren Cummings, who quickly asked about my situation, gave me a variety of options and then only when I asked for his personal opinion, he then suggested what he would do in my situation. His decision was in my best interest as it saved me money and by the time I was leaving the next day, I felt as though Darren was an old friend! He was also willing to extend an expired discount on the parts as well as an alignment. My car feels like it’s driving better than ever and I would recommend anyone who could use help with their vehicle. Give Express Tire in Watertown a chance to make you as happy with this service as I am OK, thank you, David Campbell DC mechanical Inc.