IAA Birmingham AL 35022

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Eduard Tabakov

I've been in business with IAA since 2014 and purchase hundreds of cars a year. We purchased a Wagoneer that was listed with Primary damage as "Electrical". The vehicle arrived with a seized engine with a missing drain plug. Clearly not electrical damage. It was being sold by Enterprise. The vehicle had the enterprise managers business card on there. I called the number and was told that the vehicle had an issue with the drain plug and all the oil leaked out while it was out on rent. The Engine seized and they took it to IAA I reached out to this branch with all of the details and the solution they came up with was that I can list it on consignment. I asked if I can also list it as electrical and the person on the phone said you can list it however you want. I will be looking into other avenues to get this resolved.

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Olateru akinsunmi

Nikia and the Manager Mr Austin were extremely helpful when I had an issue with a bid I made. Nikia was especially professional, patient, and supportive throughout the entire process. I really appreciate their excellent customer service and the way they took care of my concern. Highly recommended!

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aaron matthews

Manager is really sensitive, acts on emotion, looks confused, has trouble putting 2 sentences together, looks really dirty and is tantrum prone. The lips were so pursed and food was crusted around it's mouth that had to be older than a day. People there are nice, but the manager is completely nasty, inside and out. Avoid contact with manager unless you want to see something that you wish you could unsee.