AutoZone Auto Parts FL 34219

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Renee M.

I had a stressful moment with a dead truck battery as night was approaching, and I trusted AutoZone to come through. Levi went above and beyond to make a challenging situation much easier. As soon as I walked in, Levi noticed my urgency and approached with a calm, professional demeanor. He correctly identified the battery brand and explained that it was from a different auto parts store. Despite this, he didn’t hesitate and still provided thorough help, including testing the batteries to assess what we needed. Levi directed us to the location where we could get a replacement that's still under warranty, saving us time and uncertainty. His friendly, respectful manner made a stressful situation feel manageable. He was patient, clear, and genuinely put the customer first. If you ever need automotive help I highly recommend asking for Levi at AutoZone on 301 in Parrish, FL. A true asset to his team.

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Michael Smith

⭐☆☆☆☆ (If I could give zero stars, I would.) I ordered a part from this location and paid extra for expedited shipping with a promised delivery date and time. That date and time have passed, and the part still hasn’t arrived. I calmly asked the General Manager if the expedited shipping fee could be refunded since the service I paid for wasn’t delivered. His response was that it was “not his problem” and that he “can’t control what happens in the world.” Respectfully, that is an AutoZone problem when you promise a service and take extra money for it. When I asked for the district manager’s contact information, he refused and claimed the receipt explains delays due to traffic or other issues. We printed the receipt and it says nothing like that anywhere. I read the receipt thoroughly before making the purchase and again right there in the store. During the conversation, I remained polite, respectful, and calm. I gave my name, never raised my voice, never interrupted, and never used disrespectful language. Despite that, the GM turned to another associate and referred to me as “they,” then literally waved his hand at me to dismiss me. I have never been treated like that—especially by a General Manager. Eventually, he said he would refund the expedited shipping only when the part comes in, which completely misses the point. I paid for a service that was not provided. This was extremely unprofessional, disrespectful, and unacceptable. Based on this experience, I will never do business with AutoZone again, and I will be sharing this experience with others.

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Vic Borjas

Javier and Mike, from the bottom of my heart, thank you. You two are the definition of true professionals and genuine good people. When I showed up completely unprepared, no tools, no backup, you didn’t hesitate. You stepped up, went way above and beyond, and made what seemed like an impossible battery swap on my watercraft feel almost effortless, even with that ridiculously tight space. You guys are incredible, and don’t be surprised if Dunkin’ comes knocking. Thank you again, truly. ?