Tweedy and Popp Hardware at Lake City WA 98125

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Trixie Knife

Not wanting to say Goodbye, leads to not wanting to say Hello. Dunno, I would rather have a smile, greeting or a kind of welcome look in the eyes when I walk in. When I try to describe a major brand, I would rather see some general affinity or attempt at insight, rather than, 'that part of the house is that aisle'. When I get to the aisle and see the brand closest to description, dominating in product placement/ application uses & color- even if confused, I would expect some type of relation by Clerk prior. When I am sitting in that aisle for 15 min trying to confirm specs of brand, I would expect someone to check-in. When I get to the counter for purchase, I talk about the product some and inquire about the words on the front of label- 'If this doesn't work 100%- We refund 100'%= 'I don't know about that' (I assumed it may be just the company & not ACE'- but you are selling it and should have some comment other than more disassociation. At the counter with this attempt, I would expect you to be able to take $100 and not be directed to the grocery store for change. If you are so busy, then have some change/ if you are that dead, then help. To be fair, it was morning shift, but my Dentist has change in the morning and you are, well your main thing is sales and you are specifically a mercantile*. Lastly, I would rather not feel like I am putting out the Clerk when I ask at the end of a purchase- if this ACE gives Rewards points? 'You get benefits, then what is your number?' - ACE. [Again, there are different store cultures, but around 75% of us use them, it's always asked in my purchase history, it can save us a lot of $ depending and the irony- it's called "Loyalty", which I am beginning to interpret as a loose term for- "It's all on you man". I find it ironic I have reviewed 2 ACE's back x back with low stars, as in both my main memories are of friendly people and are part of the hood. I just think something sticks out more when it seems to go against perceived baseline. This was to be 3 sentences, if I even took time to write. I think different stores have different personalities, the Clerk likely does a good job and he was not mean. Mostly, I am thinking this was a major waste of time considering real life, but as long as I did, it's being posted for closure. I get along too much with employees in the city, have to pull self away in lieu of both getting back to the day. Today I didn't feel the need to say Goodbye, TK

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brandon seymore

There is one excellent reason you go to Ace. You get a smile, a how are you? And a how can I help. I asked for help and left after 15 mins of the Home Depot experience. If I’m on a 1 hour odyssey I’ll at least pay less for it at HD.

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Brian Haney

They carried hydrated lime, in stock. I didn't have to drive to an ag shop in Monroe. And they brought the 50-lb bag out to the car!