Advance Auto Parts FL 33570

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Blessed One

I worked with a young man named Daniel. He had excellent customer service and seemed well versed on what I needed. I came in needing one thing and I mentioned something about possibly having battery issues. He checked it immediately. If anyone believes in perfect timing . Daniel was exactly where he needed to be. Needless to say my battery hardly had any voltage left. I purchased one right away…. What can I say “ I’m just a girl”? Thanks daniel

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Kara Behan

I don't normally write bad reviews. I usually just move on with my day and never go to that establishment again. However, my experience at this advance auto was so outrageous and not one person apologized. I needed a new battery for my car. The guy brings his utility cart with the new battery. He doesn't even get my old one out and the wind blows his cart down and there are like 50 different tools EVERYWHERE. My step dad and I started to help pick up all these peices on the ground to help him out. He then starts to SCREAM at us saying we are too close to his personal space and he will not be installing my battery and then just walked inside the store with all his tool peices and cart laying in the parking lot. I go back inside to try to nicely convince him that we were just trying to help pick up the peices before they rolled all over the parking lot. He then said he didnt care we entered his personal space and he can't work with us. So then I go outside and some other customer from store said he saw the whole thing and it was really messed up the employee acted like that and tried to help my step dad pick up all the peices and get the new battery in my car. Another worker came out and said he didnt know what happened but he facilitated the rest of the installation. Not once did anyone from advance auto apologize for this incident. The manager was there and was aware of what happened. She just wanted to act like it wasn't happening and continue on with her shift. I really was just looking for "hey, that was weird. So sorry about all that let's get this taken care of for you" that is apparently too much. This location needs to train their employees better and get new management.

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Elijah Powell

Shannon and Greg were almost too helpful, helping me with my affairs and business swiftly with great customer service. I’d recommend these two to anybody! P.s. their hilarious!