Pep Boys Auto Service & Tires FL 32097

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Ashlee Powers

I got my oil changed last week at Express Oil Change & Tire in Yulee by Home Depot. I’ve gone there faithfully for more than two years for oil changes. After my oil change they told me that I needed four new tires because the tread was low. $1200 was the cost. I decided to price check for other quotes and my fist stop was Pep Boys. They checked my tires and came back inside and told me that I didn’t need tires and that I still have plenty of tread. They even took me out and showed me the tool they use to check and sure enough all four tires were in the green. Their cost for new tires (had I actually needed them) were $500 cheaper. Pep boys gained a new customer out of me and Express Oil Change & Tire lost my respect and my business. Shame on you Express!

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Steve Zellers

I developed a problem with my brakes on my Ford Edge this morning. I went to Pep Boys in Yulee, Fl the same day. They were able to diagnose my problem and fix it in a matter of 2 hours. They also found my air filter was in bad shape and needed replacing. During their inspection the determined my battery was going bad. Fortunately my battery was under warranty and was replaced. I had my car into the local dealership a week before this for a service and oil change. They told me my car was in perfect working order and did not need additional work or replacement of parts. I will go to Pep Boys for my next service Thank you Pep Boys

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James Jona

They shamelessly scam people. How do they sleep at night? Probably on a pile of gold coins, guarding it like some sort of dragon. I went in for 4 new Goodyear all-weather tires, and got quoted $1200 for this. I then went to Walmart and had essentially the same Goodyear all-weather tires for $600 (with a warranty). My tires were pretty good after that, but I felt that I needed a little tune up. My tire alignment was at 0.25 and I got them ever so slightly moved. That costed me $135. This place is an actual joke, and I only went to them out of desperation because this was very time sensitive and every other store was booked (by the way, there were no rush fees, they just charge an egregious amount of money for even the simplest of tasks). I get that it's a corporate store, but come on, charging people 1/2 of their cars value is just gluttonous. So, if you have an incurable thirst to just THROW MONEY into a burning fire to stay warm, I suggest coming to Pep Boys. And that Maxwell guy was looking at me like I was the easiest person to scam. He was pitching things at me and making the price go higher and higher as I kept smiling and nodding. I doubt he's even on commissions too. Genuinely, there is absolutely no reason for this place to be so expensive. Especially when you can get it done literally almost everywhere else for 1/2 the price. If I could rate this place zero stars, I would. I'd even rate it negative stars. I don't even think stars are the appropriate grading system for this. I am awaiting the basic universal band-aid of a corporate "I'm sorry" from these guys. But hey, that's just all my opinion and shouldn't dictate your experience with them. However, never be afraid to simply just walk away and find a better price elsewhere.