Seattle Goodwill WA 98144

M

Madison Aubrey

So many overpriced items. Multiple times I’ve showed management items that were priced higher than their original sale tag (tag was still attached). They argue with you about it and even flat out say no to offering a reasonable price. In my experience, if they do offer below the original sale tag, it’s maybe 25-50 cents less... The rest of the staff is kind and efficient, it’s a large store, and there are some good deals. Ultimately, management needs retraining and appropriate guidelines over pricing.

K

Kristina Davis

It's actually really funny because everyone is saying the same thing and every response from the Goodwill is "We are looking into this and trying to make the experience better for our shoppers" when in reality, you aren't doing anything to fix any of this. The bathrooms have been shut down for about a year... They've even blocked them with larger furniture pieces so no one can see them, not even letting children use them. The prices are getting way worse. The cashier has argued with me on multiple occasions...one item from the dollar tree literally said $1.25 on the package and she tried to price it at $5.99 when I reminded her IT LITERALLY had the $1.25 all she said was "So you don't want it?" And another time there was a set of dishes that had a tag of $9.99 and she said it wasn't right and was actually $35. For a set of used dishes. I asked for a manager who didn't give them to me at the $9.99 that they were, so asking to speak to a manager gets you nowhere..stop suggesting it. Honestly Goodwill if I were you and wanted to keep your customers I would consider a change in management and policies. You put door codes on the bathroom for a reason. Just don't give them to anyone. Or have a bathroom attendant, but your store is too big for people to shop in without having a bathroom. If your prices weren't so high maybe more people would shop and you would actually make more money for the supposed "job training" that I have literally never seen at any of your stores and I have been to most of them in Washington state. When I see people in Facebook groups in other state talk about getting something at the Goodwill for ACTUAL thrift store prices it makes me embarrassed for the prices in your store.

K

K R

This place is huge. They can have some good prices but they also price things more than their original sticker price - which is incredibly insulting to see the GW price MORE than the OG price. But like I said, lots of good prices if you’re willing to spend the time going through all the racks. Gotten a fair amount of clothing pieces that were under $5.