If I could give them a negative rating I would. I stopped going there years ago because of the horrendous service and lack of knowledge, but UPS has chosen this place to leave packages for me now so I'm forced to walk through hell again. After 2 unsuccessful trips my third bore fruit as I saw the package I was picking up on the shelf. My hopes were dashed, however, when the clerk said he had to check it out to me before I could take it. 25 minutes later, after arbitrarily pushing keys on the keyboard he left the station saying he was going to find a manager, so I did what I had to do- took my package and walked out. NEVER GO HERE UNLESS IT'S A MATTER OF LIFE AND DEATH! Use Auto Zone for all your automotive needs on Kw, they are much better.

Matt knew his stuff when I didn’t. He took the time to find the right parts and tell me how to use them when I wanted the wrong stuff and was confused. Truck fixed, good deal! Thanks Matt

Jorge was great in helping us with running tests on our vehicle! He went above and beyond to provide the resources we needed.

Did not have 1 Gal or 5 Gal of SAE 40 heavy duty oil.

James was Very helpful. The place to go for ALL your vehicle needs.

I am a local! Always gone to this store! There have been so many different managers, employees etc... I had an encounter on the 6th of July 2021, the day before bad storm!! An employee sent me away without helping me replace the totally dead battery on my vehicle which left me with NO vehicle!! The GM Jaycalled me immediately He was not aware of situation...He told me to come in today and his asst Matt would make sure that I was taken care of!! They were both so upset and Matt was so nice and helpful and saw to it that I had a battery, no problems,no red tape!! He fixed the problem without being rude!!! That's customer service! Thank you

Online there website indicates they close at 9pm and it’s been updated recently.. so I drove up expecting them to be open before 9pm but a few minutes past 8pm and they were closed with there hours of operation closing at 8pm. They should show some respect for there customers and update there website with the correct hours of operation and not waste people’s time.

I tried ordering a part online said call the store to see in stock. They said I must come down and put a deposit on it and can’t be paid over the phone and I have an account. Went to store and now telling I must purchase the part. On top of that I’m purchasing an ignition cylinder so I couldn’t drive and got stuck in the rain. Thanks for making this a true Monday

I found one item is looking for could not find the other.

Getting in and out of the parking lot is not very convenient. It's not easy to tell until you're driving in the exit. The store is ok. Nobody offered any help but I ended up figuring out what I needed was out of stock. The stock on the shelves in general was pretty slim for a lot of items maybe it's covid related. I'm giving it 4 stars because I'm giving them a little credit for covid.