Excuse the negative reviews. The only people to rate a business are normally unsatisfied people. The No Name review doesnt like tumpies, burger king, bp, or east laurens high.. seems like he may not even like him self :) The other lady is referring to the fact we don't pull parts until they are paid for and that is my policy for my workers. Everybody has those few customers that are not satisfied. For every negative review I have 50 customers a week that leave happy and say how much they appreciate us. We can not please everybody and do our best to provide quality used auto parts at a good price. With that being said I hope whoever is reading this will give us a chance to help you with all your used and new parts needs. :)

I was on the way and I called to have a part removed. The woman who answered the phone was very rude. She told me that they can't remove any parts until the customer is there and pays for the items. When I got there with my mechanic, she told him, "if I knew it was you, I would had had the part removed" as if I wasn't standing there. She was very rude and out of character. As she was looking up my car, I asked her was it the right car (because my car is easily mixed up with a newer model) and she looked at me like i wasn't suppose to ask her anything, and said "yeah." She even talked about other customers in front of me and my mechanic. She said she "made" another lady (customer) leave Auto Parts R Us. If this is how they treat, customers, I will never go back there again. I rather drive 100 miles for a car part than to go there. They have lost my business and everyone else I know, including family and friends!

Staff very pleasant and highly interested in assisting with vehicle's needs. Strong knowledge of vehicle's part and workings. Taking the extra step to assist in finding parts. I have a history of business with them, and it will continue into the future. We are currently locating parts for Mustang project.

If that's your policy, then the woman who work there and said it, shouldn't pull parts for "certain people" before they are paid for. If that's your "policy" as you claim, then that same policy should go for everyone. I have been to Auto Parts R Us before and never had a problem when it was in East Dublin.

Very generous and hospitable people at work! Big ups to the man that looked out for me!!!

Great place. Had newer vehicles for parts. Had exactly what i needed. The guys should be more careful removing parts but glad they had what i needed. Will be going back today for more parts.

They had the parts I needed and the staff is polite.

They had very good customer service.

Very helpfull and have pretty good stock of items on site. Definitely satisfied

The staff here is very friendly and extremely helpful. I am ever so grateful to these people.