Ed Spencer Auto 18603 (n/a)

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Dominic Tolerico

Purchased an engine computer for a truck. The part was DOA so I called for an exchange or refund. They told me I didn't buy it there, which is funny because I actually went there to pick it up, even though I am a repair shop. If they treat commercial customers this way then I can't imagine how they handle walk in customers. I rarely write reviews, but I figure it's the only satisfaction I'll get for my money.

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Jun

Gave me the wrong transmission, and when I went to return it after a 2 hour and 15 minute drive. The guy charged me a 25% restocking fee when it wasn't my fault. Had no choice, Tammy has excellent customer service skills. Brother can be an a$$

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Nathan Albertson

absolutely horrible.. called asked for part, claimed they had it. must've googled price of part as new and demanded that was the price i had to pay. since when do you get new parts from a junk yard? Idiot on the phone said, " guess its not for you then!".. like what kinda business are you trying to run? time before this(several years ago) i wanted 2 used tires to get by for inspection, same deal!! pay new prices for used parts... YOU'RE A JUNKYARD, NOT A DEALER!... dont understand how or why they get the business they get...