J & J Auto Parts OH 43003

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Jeff Morgan

Very good place to get parts. I'll be back

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Corey Fields

I don't understand how this place stays in business when the owner runs off his own customers. About a month ago I called asking if he had any front bumpers for an SVT focus and he said he had one but it was damaged. I asked how damaged it was and that I was willing to buy it if the price is right because I could use it to repair my bumper that is missing pieces. He said he'll have to go look at it and the he'll call me back.. never happened. Fast forward to today: I called him again, asked if he still had the SVT focus and if I could come look at the bumper. I also asked if I could get a rough estimate on how much he would want depending on the damage. He said he can't do that, I'd just have to come look at it. So I drive up there from Delaware, ask where the svt focus is and he tells me he doesn't know where it's at and told me to go look for it. I searched for nearly and hour and couldn't find it because the yard is completely unorganized with tall grass growing around most of the cars. So I walked back to the front and finally the (I think) grandson walked in and I asked him if he knew where it was. He told me where it was, so I walked all the way back out there and finally found it. The bumper was completely crushed and broken into many pieces but it did have the lower lip portion that I needed so I could cut it and splice it in with my damaged bumper. I took a photo of the damaged bumper and a wing that was on another car and asked if he'd sell me the bumper even though it was basically trash. He told me $40.. I asked if that was his lowest and he acted like it was an insult. He made a big deal about how if it's not worth $40 then he'll just crush the whole car.. Wow, so mature.. Anyways, I kindly said I'll pass on the bumper and then asked how much for the wing. He said $20, which was honestly a pretty good price, so I said sure, I'll take it. I asked if they pull it for me or if he wanted me to pull it. He told me to pull it myself, so I went to my car to get my tools. I have my tools in a luggage style rolling toolbox to make it easy to navigate through junkyards, since I go to other junkyards often. As soon as I walked back in the door with my toolbox he started yelling "NO, what do you need all those tools for?". I said "dude, I don't know what I'm going to need to remove the wing and I'm not about to walk back and forth to my car when I inevitably need a different tool". Then he said "you know what that's it, no one is going into my yard ever again! I'm tired of people coming in and stealing, I'm losing this and that amount of money and I run a million dollar junkyard blah blah blah"! At this point I started to raise my voice and use profanity. I was kind up until now. I honestly don't even remember what I said at this point because I was completely flabbergasted by how ignorant and rude this guy is. But it was something along the lines of "Bro I've never even been inside your yard, how are you going to assume I'm going to steal something from you just because someone else did. you know what, I just won't ever come back ever again." That's how you lose a customer forever. I've given you thousands of dollars over the years. I've bought engines from you, I've even sold you cars that I'm sure you've made a profit on. I've had negative experiences in the past but I was willing to overlook them because you're closer to Delaware than Columbus. But now I will never give you another dime, you won't ever get another car from me and none of my friends will ever come back either. My favorite part is how you childishly claimed that you'll "just crush the car" because I wouldn't give you $40 for a totaled bumper but then cry because you're losing money because people stole from you?.. I was willing to give you $20-$30 for a literal piece of trash that nobody else in the entire universe would want. As for people stealing from you, maybe invest in security cameras? Just a thought. Then again, I don't run a "million dollar junkyard" so what do I know. Also, the lobby reeks of cat urine and feces.

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Tyler Kauffman

Stopped in for an Alternator for my Ranger. No nonsense, get in, get your part, get out. They got my item, took it home, everything worked, will be headed back for future parts.