John Brown's Auto Parts Inc MD 21161

T

Travis Washington

If I could put zero stars I would. I called beforehand to get a price on some rims and tires. Drove almost 2 hours away to get here with my kids and still had to wait over an hour after they had opened for someone to allow me in the yard to see them. Then when I was able to see the car I see the one tire has a flat and the rims are all scratched up so I asked for a discount for having to wait and because there’s a flat one and he was very rude about me asking to negotiate the price. 400 dollars for scratched rims and a flat tire. This place is a scam!

R

Robert Roedl

They did not have my hard to find part, but he took the time to help me find it on his part network within driving distance. BIG SHOUT OUT TO THEM! They saved the day!!!

u

unknown unknown

Don’t purchase parts here. These parts you are getting are from forced towing against owners that were lied to or illegally towed!! They do illegal towing! They towed my car right from in front of my house and I was there telling them I live here. I had got a flat tire and was waiting for my tow company to put my car in my driveway. They stated a neighbor reported my vehicle abandoned, which did not matter because I came out telling him it was not and that this was my home. My tags were good and he stated that he still had to tow it (lies) this was a residential area and I own my home. This was Baltimore County, you cannot tow a person from their home for a flat or for a false claim of an abandoned vehicle when the owner is standing there. He then said no worries whenever you come you can get it out for only $150. Not only was that a lie but that was not the basic tow amount charged. At the time I needed to buy another tire and a new spare, so I waited to do that knowing that I would only have to pay $150 to get it out per the driver. The company charged us $1600 including a tow fee of $190 NOT $150 for an illegal tow. When we spoke to the lady there and told her what happened she said the guy who towed us no longer worked there! Making a living off of other peoples hardships is in bad faith! Do not support a company that hurts innocent vehicle owners for a flat tire and then knowingly charges fees that they are unaware of overpricing the total more than the vehicle’s worth! It is unethical and not okay! It can happen to anyone but spend your money at places that don’t do that! I know you can get cheap parts but shop around for other yards or just go to a retail store and get it the right way. Baltimore has other junk part places that don’t do this. Karma exists even if you don’t believe in it.