Lancaster Auto Recycling Inc 43130

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mario baten

Our first encounter with this institution was disappointing. An ordered placed which was never processed setting us back a few days on repairs. This resulted on an uncompleted job and an unsatisfied customer for us. When reached seeking ETA, an employee disrespectfully told us that they were NOT selling us the part without explanation. Called next day to provide feedback to higher management regarding the situation but unfortunately, the representative "Manager", had no regards for the situation and seemed (with a condescending tone) as if no actions would be taken to address this, future issues nor capacitating their staff. We understand customer service is 50% of the services rendered by an institution. If you do not possess this skill, you have no bright future.

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KAN Concepts

Johnny is always on the ball when it comes to parts. Very knowledgeable, friendly, and quick. Highly recommend talking to him on your next purchase. Thanks Johnny! -Alex

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Abigail hopper

Bought a transmission for $750 they told me it has a 6 month warranty. I just spoke with them and miraculously they can’t find the invoice where I purchased it. Only lasted me a month they sell nothing but junk lie about having what you need and just a straight rip off

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John Yates

They give the lowest amount for used cars that I've ever heard of. If you're smart don't settle for for their low offer. Call around

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Mark Cintula

Rusty took great care of me when finding a tailight for my car. They are affiliated with Buckeye Auto Parts in Columbus. Paid on Friday for my taillight and was in the shop on Monday at noon. I installed it in the parking lot at work and it looks and works perfect. Thanks LAR!!!

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Kyle Springer

I bought a trunk lid today and they loaded it into my vehicle so I didn't look at it before leaving. The mechanic broke the latch when removing the lid so now I have to super glue it to fix it. I'm Very unsatisfied and will never return here. I would recommend picknpull or upullit.

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Stacy Francis

This is a good place to get parts at a reasonable price. They are very friendly and very helpful on getting the parts you need for your vechicle. Very thankful that they've helped me get my parts that I needed to get my vehicle up and running again .

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Steve Schilling

That had what I needed and got it quick. I dealt with Johnny on the phone and he was great at his job and a pleasure to work with. I would highly recommend this place!

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Albert Harrison

Need a part for your Car, but can't afford to pay those high New Part Price's, well stop in at The Lancaster Auto Recycling Inc. more then likely they will have what you need, They remove the parts themselves, and they try to be Competitive with their Prices.

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Carlos Rivera

Very very bad customer service, they just wasted my time on Car-part, I never suggest them to anyone.

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toe inc

Wonderful experience day in and day out. Johnny and Tom both do a wonderful job providing great customer service and genuinely care about providing the correct part.

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Herb Smith

Got to watch whst you buy there especially tires i bought 2 from them and didnt check for plugs and both tires had them in them and once a radial is plugged the belts break and they go lopsided and shake on you

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Dani Gorman

Great place!!!excellent service and pricing! Ask for Johnny.. he will take care of you!

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Russ “Gator740” Gannon

The good reviews on here are bogus the customer service it terrible and they will rip you off if they know they can then will talk to you like your an idiot and act like they are clueless I would most definitely take your business else where

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Espas Muzikal Media JPA

Lincoln Ave. Lancaster The sunset is always beautiful.

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David S

Friendly and helpful staff. Ran into a small issue, which was quickly righted. Thank you again.

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Richard Sherwood

Called to ask about a part an guy told me didn't have part before could even finish my sentence of what I need said thank you hung up call didn't even last 20 seconds wouldn't recommend bad service

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James White

Treated good as gold.Rims fit perfectly and are way better shape than my old ones. Thanks folks.

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carstar alumcreek

Highly recommend, great service and price, ask for Rusty.

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Nick Greiner

They were very reasonable and quick to help. Thank you

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Vesta Justice

They will give you good prices

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Roger Lederstein

Good place to buy used auto parts

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D G

Great pricing, support local!

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Michael Schwamb

Prices to high. Can get parts cheaper on line.

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Carl 7018

Lame customer service

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Missy Miller

Awesome