I called the store looking for several parts. The employee was very courteous and helpful and efficient. He was also very patient with my questions and gave helpful advice. I drove to the store in the afternoon to pick the items up and was equally delighted with the experience and to be able to meet the employee who was so kind and helpful. His name was Rick (Richard), and he made it all so easy. Now if only he will do the repair for me!!! but he did wish me luck...The store was bright and clean and well-organized, and I actually looked around a little bit. I will go there again when I need parts. Thanks Rick!

Staff was attentive and very helpful. They even installed my new wiper blades at no charge, without me even asking for installation! Great service, selection and prices.

Clean well arranged store with almost any required parts in store. The staff kindly went out with me to see the car and he recommended the right part for my car. Even when I returned it for another brand, the exchange was without hassle and they still gave the same efficient and courteous service. Highly recommend

I wanted to search their store inventory via website for a certain synthetic oil. Could not get their website to let me select the Peterboro store as "my store" So I ended up phoning the store. Both Parts Source and Canadian Tire need to spend some money to make their websites user friendly. Because right now they are probably the worst interactive retail websites on the net.

Came into the store in a rush, looking for parts for an older Ford engine in an obscure, non-automotive application. I was greeted by a very warm and welcoming gentleman who went above and beyond in making sure a solution was found. I would go out of my way to shop here again.

Awesome place for parts. They always have what I need and the staff are very friendly and knowledgeable. I needed a tire plug kit but had my 6 yr old son with me and didn't want to leave him in the car or bring him in. One of the staff was outside and was more than happy to get the plug kit and take my debit card to pay for it so I could avoid having to bring my son inside. Thank you very much.

Been shopping here for years and the store and staff are great.

Assistant manager at this location went above and beyond to help me locate what I needed.excellent customer service..as a former retail employee iam very impressed by the level of service I received..will definitely be doing business with this location again

We went in today to look for a part for the exhaust. A young guy was suppose to be helping us. As soon as we told him what we wanted he started arguing with us that we are wrong. Ken was just under the car looking at what he needed. Guy keep saying it has 4 clamps. We have a stock exhaust only 1 clamp. He then said that Ken was being rude. He wasn’t. If he was I would have say something. Ken was correcting him on the part we were looking for. He didn’t like being told he was wrong. When he came back he started arguing with Ken again that he was wrong then asked for more detail. Goes oh that’s what your looking for other there on the other side of the counter. We were already looking there we are at the counter now cause it’s not there. Was not impressed. If had listened from the beginning or asked questions would have solved a lot of headache. If we go back there won’t be having him look after us. Don’t need the arrogance.

I don't normally write reviews but I wanted to let others know that they go out of their way with customer service. I called for a couple parts that they had instock and had my wife drive by and picked them up for me. By the time she finished paying for the parts, one of the customer service reps had his coat on and was ready to carry the parts to her car. They have always had my parts in stock along with two other choices. Well done.Give a thumbs up if this helped.👍