I live in Washington State, USA. Ron went out of his way to ensure I had the right part for my car, packaged it for shipping to me, and received my shipping documents by email. He made sure all the paperwork was correctly asfixed to the package so customs wouldn't be a problem. The part, (a driveshaft), arrived in the States on schedule, no hitches. These guys saved me about $400 bucks and I never left my home to do it. It was just what I'd hoped for. I'll stash their contact information in my memory, (won't be hard as my brother's name is Reg), for future use. I highly recommend these guys if you need 'special handling'. Thanks Ron!!Service: Part finding & extracting

They had the rim i needed for my truck.. fantastic customer service.. my truck is back on the truck. Thank you so much

Not the most friendly environment, whether is be a welcoming customer area or just assistants in finding the part you require. The front counter people can be "rough and gruff" (at times) but they are knowledgeable and they have the ability to locate your item in house or from another supplier in a timely matter.

Called about a part was seemed very annoyed when I called. Drove almost 4 hours each way to get the part. When I got it home the part didn't work. So I called back and told them the issue and he was very arrogant. My father said I just hope that this isn't a scam and he responded with and I quote f#@k you then hung up the phone. So now I am out $630 and all I have now is a broken vehicle and part. Overall extremely unprofessional. I would rather walk rather than deal with them again.

Phoned about a door mirror with many options, was guaranteed it was the one I needed. Drove 2 hours to get the part and to find out the one that they had was not the right one. All the guy at the counter would say was “well that sucks”. I simple apology for there mess up would’ve went a long way. P*ss poor customer service. Service: Part finding & extracting

Whenever I call Reg's, whether I need something thats $5 or $500 they either have it on hand or will pull it. very easy to deal with.

Wasted my time when I came to pick up my part it was broken.

We have a repair shop in Calgary and recently ordered a part Apon receiving it realized I also needed something else which is unfortunately sold separate and this was a Friday on the long weekend and no agreement made so I went ahead and got the part on my own only to have Ron return my call today to let me know he got this part for me unfortunately I already got it but for my experience most times these calls get forgotten about in our trade but Ron went above and beyond so just wanted to say thank you and share our experience we will for sure be doing more business in the future and the part was delivered correctly and on time as promised.

I order mcflurry all the time but unfortunately lately I only get half. Now if I'm spending 5 dollars on an ice cream I EXCPECT a FULL cup. Wow it happens way more then ever now. I understand they are training but come on guys get them to understand a dollar

Reg's is the only place we could find to supply a seat belt buckle w harness for a 02' VW Beetle. Came super fast, staff was quick and professional. Will be using again for future parts ! Cheers.Alex at Warren's Auto.Services: Vehicle purchasing, Vehicle wrecking, Part finding & extracting, Vehicle rebuilds, Vehicle recycling