Tom's Foreign Auto Parts 06708

K

Kyle and Sarah Harteker

Update: Within a few minutes of leaving my review, I receieved a phone call from Will and a check was issued and out the door in a couple hours. I appreciate the prompt response after waiting almost 2 months for the return. Will has been great to work with through the buying and return process. Not sure where or why the delay in the refund but I am happy it was resolved. They were great to work with when we needed to purchase a new transmission. We bought the extended warranty and within the warranty period, the transmission went bad. We have been working with Will with the return and refund but have been unsuccessful at receiving our refund. I would not recommend Tom's Foreign Auto based on the lack of honoring their warranty and issuing our refund. We will be pursing legal action if this is not rectified immediately.

c

chaka chakluna

I ordered a drive shaft this week, and it was ready for pickup in 48 hours. Overall, I’m satisfied. The price is very affordable, and the staff are professional.

Z

Zach Lariccia

The part I needed was in great condition and was ready same day I needed it and the website allowed me to browse on the shelf parts which I liked, Will at the front counter was efficient, knowledgeable and respectful. I will be coming here again as it was quick, and affordable. Thank you

8

828findadventure

Great product, great communication, and arrived quickly. Item was as it was described with zero surprises. The item was wrapped very well and shipped on two pallets to hold it secure and keep it safe and unscathed.

D

Doug

Very professional people Will was my salesman engine was shipped very well on pallet stink wraped wire harness was not all chopped up all sensors were on engine not broken off engine run great. Will do business in future thanks Doug t hainesport nj.

A

Alexander Patakos

Sold me what is possibly a stolen radio. Provided a fake VIN number that matched to another vehicle. Was unable to have it programmed at Mercedes.

P

Paul Thomas

These guys really helped me on a part I had, very KNOWLEDGEABLE and my go to place for parts Thanks guys.

D

Dave Witthaus

Tom's is my go to place for used parts. Their price for a used OEM part is usually less than the price of an aftermarket part. (I've rarely had good luck with aftermarket parts. I'd rather buy a used OEM part.) They ship incredibly fast and every part has done what it was supposed to do right out of the box. One of my cars was built in 2005 and they usually have parts for it. Just a great business.

M

Mark Holmes

I've gotten several parts, and they worked right out of the packaging, which by the way, was very secure and protected. They gave a 6-month warranty for the parts I ordered, and offer a life-time warranty for a small fee. Their prices are very good, and they even cross reference parts so, they may not have your vehicle, but they still may have your part.

S

Scott M

Ed Pol was amazing! My parts arrived faster than I expected and in great condition! I would definitely recommend them! I am in in automotive business and in the past have ordered from other major recyclers, you are just a number to them. Tom's staff (Ed) treat you like a customer. Thank you!

J

Jay Son

Was looking to buy a used fender for my 2011 BMW. Found one for $150 which is a fair price so I go to checkout and they want $250 to ship it. What a complete scam. On eBay, shipping is like $60-$100 which is what it would cost. I called them and they did confirm it's $250 to ship one fender for a 3-series sedan (not very big at all), and they he said they PROFIT on the shipping free. I know for a fact that the post office would ship it for under $75. Shame on them for not being able to avoid reasonable shipping to their customers

F

Frxstyyszn

bought intake manifold didn’t even receive it only got throttle body and seller sent chunks of metal never buy from here BAD BUISNESS

P

PETE JULIUSSEN

These guys are very professional! I ordered a front knuckle\spindle for a Subaru Tribeca. It was described differently than when it arrived. Called & spoke w\ Edward & he went out of his way to take care of it! I'd purchase again & recommend Tom's Foreign Auto Parts to anyone that needs a parts for their vehicle!

R

Richard Krueger

I ordered a set of sun visors for my 2013 Acura RDX from Tom’s Foreign Auto Parts. I was pleased with the speed of delivery, the cost of the visors, and the description posted was exactly what I received. The people at Tom's are concerned about customer satisfaction and I liked working with them. I recommend Tom’s Foreign Auto Parts. Richard K.

D

Dennis Martin

By far the most pleasant experience I have had buying online. They are very affordable and the parts for my 2004 Volvo were here before I had time to check on them. When I had a question it was answered courteously and to my satisfaction. I would highly recommend them for all your auto parts needs.

G

Glasgow Limerick

Unreal customer support, fastest delivery ever.....Will be getting all my used parts from Toms....I bought an Infinti rim from here through eBay! Free shipping, unbeatable price and the part fixed my problem! Thanks for sending a high quality part, free shipping and a true sense of urgency! Begged for a Saturday delivery and got it by 10:00am WOW........... Unbelievable.....Thanks ....Keep up the good work .....

T

Terry Chesnut

I love Tom’s foreign parts. Wonderful salesman! Fast delivery! Great price $ I fell in a huge Louisiana pothole & busted my tire & bent my rim....dang... I gotta get to the New Orleans airport to catch my flight to Hawaii.... well Tom’s foreign parts saved the day. Local boys were too slow & way too pricey. God & Google took me straight to Tom’s online business in Connecticut....3 days later I’m rolling & happy Much Aloha to Tom’s foreign parts....and a special thx to Dean, my salesman... I will see my grandson’s Graduation...... God is Good 🕊

A

Al Lakosky

I am always leery of recycled auto parts as I have bought some bad parts. In speaking with Ed, he told me he had the rear shocks I needed for my BMW! He was honest as to how many miles the car had on it that the shocks came off of. I had my picky mechanic install these and he asked what I paid for them. I told him and he said that I got a deal. I had Chinese shocks on that I bought from eBay and I wanted to sell the car as it rode so badly. After installing the shocks that were like new for a tenth of the cost of BMW factory new shocks, I love my car and ride again. I will always check with these people first for all my parts needs as I told them that my car was down and the shocks came quicker than I expected. ALL GOOD!

S

Steven Hylinski

Clean front office. Efficient operation. Good prices. Friendly service. Thank you!

G

GNS Varol

First of all, I would like to say thank you for professionalism. I ordered my 2015 BMW Radio navigation Console unit. Which is same as on the picture and also packaging is perfectly secure for the delivery. And most important thing is their parts price is very reasonable and their delivery is on time, fast and free. Thank you guys you are going to be mine new part shop for Bmw's. Strongly recommend.

E

Eulogio Ferrer

Great guys! and a good Honest business! bought from them through eBay made a mistake my fault! Got a second opinion and the part worked perfectly. They refund my money told me to keep the part. these guys are true blue. they have my Respect Tom's Foreign Auto Parts is the place to go if you need used good auto parts. thanks!

A

Allen DiFrischia

Fantastic experience. Tom's Foreign Auto customer service astounded me. While ordering, they were quick and clear with all the information I needed. They shipped quickly and the engine was exactly as described. They offered a one year warranty, which is something I typically don't buy, but it was relatively inexpensive "insurance" if something went wrong, so I bought it. About three months after the install, the head gasket failed. Tom's found and sent another engine in just a few days and later sent a check that paid for the installation of the new engine. They were helpful and easy to deal with through all of it. I am amazed. I wish more companies operated like them. Thank you.

M

Michael A

I ordered two parts for my BMW from this company. The gentlemen I spoke to on the phone to order with was extremely knowledgeable, professional and helpful. I ordered at 3:00 PM, and the parts were shipped the same day. One part I ordered was correct on the company’s end, but not correct on my end. I wanted to ship the part back. The company has a hassle free return process, which isn’t something you see with all used car part companies. The part came with a free return label, and the return shipping was paid for by the company. I was timely refunded upon the company’s receipt of my part. I will continue to check here first for all of my used part needs. They truly went above and beyond to earn my business.

P

Pierce Bradford

Ordered a tailgate in mint condition. Received a badly damaged part. The seller is not responsible for any damage caused during shipment, but buyer beware that they are not properly packaging the parts! There was no bubble wrap. It was just thrown in a box with some stuffing of paper and that’s it. Now I’m stuck with having to pay to repair (if possible) and it’s going to cost me the same as buying NEW!

A

Andy Nolan

We were in route from Columbus, Ohio to pick up a transmission they had advertised for a Grand Am and they made sure that we could pick it up before closing time. Thanks!

H

Howard Rockman

The sales person told me I would have the part ina few days I ordered it and had it very next day Part was in good working condition, exact part I needed, I would have liked to know though, if they bench test all the parts they sell, or if it’s pot luck thet it works , regardless I would definitely buy from this company repeatedly. They were very professional and very reasonably priced , thank you

W

Whitey Chlebove

One of the few places I found online with the wheel I needed for my 2012 Audi A3, by far the cheapest. Not positive but I imagine one of the fastest places in terms of shipping. I got it in 2 days and shipping was free!

H

Henry

Ordered a transmission with low miles 49k, for a great price, paid extra 300$ for provided extended warranty. Shipped to correct address, installed and works perfectly. Great way to save $$$

L

Lyndsey Daigneault

This company saved me from putting a $450 part in my car that has $150k miles on it. I never thought I would feel comfortable ordering a used auto part online but they made it so easy and transparent. They showed videos of the car it came out of and made it easy to determine that it matched the manufacture date for my car. I received the part the day after I ordered it, and with a 6 month no cost guarantee that no junk yard would ever match. The follow-up has been amazing, and the staff super friendly. This is my first time leaving a Google review...I hope that speaks to how great my experience was!

J

Jean Penney

From the moment I placed my order, service has been quick. Unfortunately the item I ordered did not work out. I notified Tom's Foreign Auto Parts and explained my problem. The issue was immediately taken care of. I received such fast service and everyone was very polite and helpful. Great communication! I would definitely order from Tom's again whenever I need another part and would highly recommend them to everyone! Thanks Tom's Foreign Auto Parts!!