Smith's Body Shop & Wrecker Service, LLC AL 35950

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Treasea Morrow

I had a small accident and my car is silver. I have always heard silver is hard to match. The damage to my car was on both of my doors and my door handle. Smith Body Shop handled everything from start to finish. They worked with the adjuster of my insurance company and I never even had to talk to the adjuster! The timing of my car to be fixed was exactly as they had quoted and it looks GREAT! They made me like my car again. I can't say enough good about them. Everyone was super nice and helpful. The office area was clean and organized. GREAT customer service and work! TOTALLY RECOMMEND THEM!

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Connie Terrell

They were really good at explaining all that needed to be done ,very friendly people .and Mr George is amazing ..glad they could fix my car back like it was AMEN.

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Bri Stutts

⭐️ No Stars - Worst Experience, Beware of Fraud Earlier this year I was in a terrible accident on the interstate. I was stopped in traffic and was hit at 60 mph. Progressive (the other driver’s insurance) had my car taken to Smith’s Body Shop in Albertville, Alabama for repairs. Smith’s had my vehicle for two months and told me it was “fixed.” Progressive paid them over $17,000 to put new parts on my car. I trusted that everything had been handled properly. Before I even picked up my car (a 2023), Smith’s tried to tell me I needed a new car battery that would cost me $400 out of pocket because insurance wouldn’t cover it. The problem? My battery had been replaced just one month before the accident. I argued with them, and suddenly they backtracked and said, “Never mind, nothing’s wrong with your battery.” That alone should have been a red flag. Not even two months after picking it up, I took my car to another shop for a minor bumper repair. That’s when I learned the shocking truth: • The new shop said the damage was never fixed from the original accident. • Progressive investigated and confirmed that Smith’s never reported frame damage that should have totaled my car. • Even worse, the $17,000 worth of new parts Progressive paid for were never actually installed. This means they not only committed insurance fraud, but they also let me—three months pregnant at the time—drive around in a vehicle that was unsafe and dangerous. Now I’m left without a car. I honestly don’t understand how this business has good reviews. My experience shows otherwise, and I feel it’s important to warn anyone considering this shop, whether through insurance or on their own. What they did was careless, dishonest, and could have put lives at risk. Do not trust Smith’s Body Shop.