Independent Service Center AL 35772

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Michael Bridger

My experience with this towing company was horrible!!! They are extremely expensive & there customer service is equal to a sanitation department.. towed my vehicle at around 2:30pm on January 29th called them at 4:45pm to retrieve my vehicle guy say's there closed ok fine. Charged my $50 storage that night. Picked up vehicle at 3:00 pm on January 30th charged another $50 plus $375 for tow.. total $475 how is this acceptable???? Discussing!!!!!!

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Amy Taylor

If I could give negative 5 stars, I would. My father had a heart attack and died, wrecking his vehicle. This company was called to tow the car by the emergency responders. When my mother, who had just lost her husband of more than 60 years, tried to come pay for and collect the car, she was treated with disrespect, and evasion, which allowed the company to charge for additional days. Despite calling daily, and going to the place of business multiple days, she was told they were not open, and they even tried to overcharge her per day. This is totally unacceptable and a disgrace to our tight knit community. I hope that people will take note and refrain from doing business with these selfish people.

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Nemain

It's outrageous that businesses in our community are preying on grieving widows and families in crisis with brazen scams. When confronted about sudden price changes, the staff becomes hostile and rude. After reading past reviews, it's clear this unethical behavior is a long-standing pattern.