Dennis' Garage, Inc. FL 32064

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Scotty Pham

If I could award zero stars, I would, though I suspect the staff at Dennis’ Garage would find a way to charge me a "convenience fee" for the privilege. It is truly a marvel of modern commerce to witness a business treat its own posted hours—specifically a 5:00 PM closing time—as a mere suggestion. I can only offer my sincerest apologies for the audacity of expecting you to perform your job functions during the time you claim to be open; your palpable negativity was the perfect seasoning for an already stressful situation. From the gentleman (more-like “man-child”) in the tow truck, who arrogantly asked if I could read the sign, when clearly the people of this establishment cannot read the sign that’s says “open until 5:00pm”), to the woman at the front desk, who treated our polite presence like a personal grievance, the "Southern hospitality" was non-existent. We remained remarkably kind throughout, yet were met with a level of hostility that suggests grace is a concept entirely foreign to this establishment. The operational transparency here is equally abysmal (yes big word for Mr. Tow Truck). Failing to mention a cash-only policy until the moment of payment is a bush-league tactic, though luckily, we were prepared for such "surprises." Most impressive, however, is the predatory genius of your weekend policy: remaining closed from Saturday to Sunday so that customers are physically barred from retrieving their property, all while racking up a $30 daily storage fee. This artificial hostage situation resulted in a bill exceeding over $400 for a vehicle I wasn't even allowed to come get the very next day, and instead had to pay an additional $60 because they were closed. We left feeling understandably beaten down. I will be praying for this establishment. P.S. I hope every member of your staff encounters the sharpest corner of a mahogany coffee table with their bare pinky toe this evening.

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Beverly Norris

Had to get our truck towed my husband called them and within 10 minutes they were there and got our truck loaded up and back home awesome service great price and very nice people highly recommend them to anyone

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Roy Christ

On a trip to Georgia we encountered car trouble for 3 hours waiting on triple a to call us with eta and no call back we waited as long as possible then called Marson president of the Tow Association made some calls and his contact Steve Referred Dennis’s Garage out of Jennings and Live Oak I explained my situation to the dispatcher Melinda who took great care in helping us, They were able to contact me and come tow our car home allowing us to ride with to. Our driver Big Kenny was beyond courteous and friendly, We highly recommend Dennis’s Garage for your tow needs. Thank You Again