D&D Auto Body LLC FL 34232

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Nichole Sauer

We have delayed putting up this review, but are severely disappointed with the state of my husband's CTS-V after having it worked on at D & D. I didnt notice it when I picked up his keys but he immediately noticed that the front end wasn't lined up at all when I brought him back to get it. Pulled it apart at home and see that brackets are still bent in multiple areas, he was hit, and no repairs to them was attempted. Lots of bubbles in the paint, things rubbing due to the brackets not being repaired. Thankfully we got his old headlights back because they hadn't even changed out the bulbs, and they were not inexpensive bulbs that were in the old headlights. They also didn't plug in the headlights properly so they immediately let in water and we're fogging up within a few days. All fixable, but not the quality that you would expect for having a professional do the work. We went to this shop because my husbands buddy worked there and it was supposed to be a good owner who cared about the quality he let leave the shop. Insurance paid for everything so this was by no means us trying to get a deal because we knew someone, this was trying to help out a local business. We didn't trust them to make it right if that is how they let it leave. Unfortunate to have had insurance pay a shop to fix his car and then have to have my husband go in and do it over himself so that is is right. I would seriously consider another shop before bringing your ride here. *Edit to add that the bent brackets are not on the drivers side, they were on the passenger side - where he was hit and where the insurance paid for repairs. Again, we did not trust your shop to make it right if this is how you sent it out the door. And yes, we did wait months for the review - sometimes giving these things time before saying them helps to alleviate emotions involved; this is one of my husbands prized possessions and he was extremely upset about the service we received, even more so because it was done by a friend. So yes, we waited to leave a review. Wish you the best, but won't be recommending you and others deserve to know our experience before they decide where to take their vehicles for repairs.

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sheridan swain

I had my speakers replaced here and couldn’t be happier with the experience. The pricing was very reasonable, the work was done efficiently, and everything sounds great. I especially want to mention Cassie — she was absolutely fantastic, super helpful, and made the whole process smooth and stress-free. Highly recommend this shop if you’re looking for quality work and great customer service.

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k g

Just wow. These guys are great. I needed a couple replacement parts put in that I was afraid to tackle myself and D & D stepped up big time. I'd expected to drop the car off and come back later for it, but they were able to get the parts on while I waited. Cassie is a gem and had me out in an hour. I'd gladly recommend these guys and they'll be at the top of my list if ever I need body work in the future. Thanks guys! Happy New year ?