Advanced Towing FL 34243

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Curlycannabista

The worst people I’ve met. Physically assaulted (choked) someone that was being wrongfully towed. Police had to come and tell tow man to drop the car because it was being wrongfully towed. Unprofessional! Charges can be pressed for that kind of behavior.

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Chanel Duregger

Our vehicle was towed to this location after an accident in September. I went to go retrieve some belongings from the vehicle the following week and noticed our key fob was damaged. I took pictures and told the lady that this was not how the key fob was because we JUST had it replaced. The lady said there is no way it was damaged there but she would follow up with the tow truck driver about it. After a couple weeks I called back to follow up and she just kept saying there is no way they damaged it because the keys stay in the vehicle so the drivers don't accidentally leave it in their pocket. Surely, something did happen between the time it was towed to the time it was in their possession because our key fob is now missing buttons and damaged. Even though the car was in an accident it is still our property and to treat someones things like this is unacceptable. We trusted them with our vehicle and property and now we have a $300 key fob that was damaged in their possession with 0 accountability or resolutions. I am very upset and their customer service was awful.

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Jay West

Staff was nice, but that was my sole pleasant experience. They towed my semi truck along with loaded trailer after an accident on Saturday. I asked to pick up trailer on Sunday as cargo aboard is perishable and need to deliver asap. Was told office is closed on weekends. I then advised I would arrive the moment they open Monday, called Sunday as confirmation, and called again Monday morning an hour before arrival. Showed up at 8am only to be told that the gent responsible for the was busy so I will have to wait a couple hours. Sat there for 3 hours only to received a grossly inflated invoice. I suddenly realized why the last driver on scene overrode the first on how to recover vehicle. Decision was made to roll with the option that clearly turned out to be the most difficult and time consuming. They wound up dragging my trailer sideways damaging my tires. Also damage my mudflap/hanger/accessories where they chain the trailer in the rear. Towing it out from the front as the first tow truck driver suggested could've avoided the damages and all the extra overpriced hours they charged for "labor." Come to realize, last guy on scene--the decision maker--was non other than the owner's father. Go figure. Pad that invoice, pops! No idea why FHP called these guys for recoveries.Totally unprofessional and crooked! Maybe i need to file a complaint with them. If you have a choice, be sure to seek service elsewhere.