OnCall Towing Services TX 76262

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Kent Mahan

Called my auto insurance provider for roadside assistance with a blowout on a 31ft bumper pull camper, and this company is who was sent. Would NEVER use them again. Towing service was told camper needed to be TOWED about 10 miles to a tire show because we didn't have the spline tool to remove the security lug nut. After accepting the tow job, they showed up, realized they couldn't remove the security luggage nut either, but also didn't OWN the necessary equipment to actually TOW the camper properly. Their solution was to chain up the axle, & use their truck to connect to the camper & pull it there. Once the driver FINALLY got it chained up & connected, the driver started to leave. BUT...he had ZERO taillights on the camper (it was about 10 pm at this point). I pointed this out to him, and he grabbed a wireless set, but they were magnetic & couldn't be connected to the camper. So he made the decision to drive off with no working tail lights. He then proceeded to get onto I35 south, & drove 10-15 MPH (WITH NO TAIL LIGHTS) for the ten mile drive to the tire shop. If I hadn't been following him, & turned on my emergency flashers, he would have been rear ended NUMEROUS times because no one would have been able to see him until it was too late. You don't drive on an interstate with a 70+ MPH at 10-15 MPH with no working tail lights unless you are an idiot.

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William Zantzinger

I work blue collar and finding good guys is a struggle. OnCall has Ben though, and he is a grade A person! He came in clutch, gave me updates, and managed to make an annoying drop-off seamless! I honestly wish all my towing experiences were this smooth. He was easy to communicate with and went the extra mile without question. I'm keeping OnCall in my back pocket for my next unexpected break down.

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eyad hammo

A company worth dealing with. They did not take any action until they were sure of the complete safety procedures for the car. They dealt with me well. The driver was professional in his work and very kind. His name is Mo. I recommend him.